Systems Engineer

General Purpose

We are seeking a Systems Engineer with a strong focus on Microsoft 365 administration, SaaS integrations, automation, and cloud operations within a modern, nearly fully cloud-based environment. This role is responsible for the performance, security, governance, and optimization of our Microsoft 365 tenant and integrated cloud services.

While identity management and Azure infrastructure remain important components of our ecosystem, this position is primarily centered on managing, securing, and automating our Microsoft 365 and Azure environments. The ideal candidate combines operational expertise with strong PowerShell and/or Python scripting skills to improve efficiency, consistency, and visibility across the platform.

Key Responsibilities

Microsoft 365 Administration

• Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related collaboration platforms
• Manage tenant configuration, licensing, service health, and usage optimization
• Maintain and enhance security controls including Conditional Access, MFA, DLF Networking, and general Cloud security
• Support integrations between M365/Entra ID and third-party Saas platforms
• Monitor performance, reliability, and user experience across the M365 ecosystem
• Troubleshoot service issues and coordinate with Microsoft support when necessary

Automation & Scripting

• Develop and maintain automation using PowerShell and Python
• Automate reporting, compliance validation, SaaS integration, service request Fulfillment, and configuration management
• Leverage Microsoft Graph, Meraki, ServiceNow, Workday and other APIs to streamline administrative workflows
• Build reusable scripts, automated workflows, and operational tooling to reduce manual overhead
• Identify opportunities to standardize and automate repetitive tasks
• Utilize ServiceNow to develop workflows and automations tied into the ITSM, CMDB, and SPM modules

Identity & Cloud Management

• Support Entra ID configuration related to Microsoft 365 services
• Maintain access controls, group management, and authentication policies
• Provide operational support for Azure-hosted services where required
• Assist with governance and policy enforcement across cloud resources
• Maintain, create, and support automation related to 3rd party SaaS applications

Required Qualifications

• Professional experience administering Microsoft 365 in an enterprise environment
• Strong understanding of Exchange Online, SharePoint Online, Teams, and related services
• Experience managing M365 security and compliance features
• Strong PowerShell scripting skills
• Working proficiency in PowerShell or Python for automation or reporting tasks
• Familiarity with Entra ID and cloud-based identity concepts
• Strong troubleshooting, documentation, and organizational skills
• Strong adherence and understanding of ITIL practices

Preferred Qualifications

• Experience with Microsoft Graph API
• Experience with 3rd party rest API
• Exposure to automation frameworks
• Familiarity with monitoring and reporting tools
• Familiarity with ServiceNow
• Microsoft 365 or related cloud certifications
• Working knowledge of Azure infrastructure
• Strong foundation in ITIL practices
• Familiarity with ServiceNow

What Success Looks Like In This Role

• Stable, secure, and well-governed Microsoft 365 environment
• Increased automation across tenant administration
• Clear visibility into licensing, usage, and compliance posture
• Reduced manual operational effort through scripting and tooling
• Consistent enforcement of security and governance standards

Salary Range - $80-120k (Depending on skill/experience)

PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!