Director of ERP Systems (Workday)

General Purpose

We are seeking a Director of ERP Systems to serve as the primary owner of our Workday ecosystem. This is a highly visible leadership role with accountability for the strategic direction, operational stability, and continuous improvement of Workday across all modules and functional domains. You will lead a team of analysts and administrators, partner closely with Finance, HR, and Operations leadership, and serve as the internal subject matter expert on all things Workday.

Essential Duties

Platform Strategy & Governance

• Define and execute the long-term Workday roadmap aligned to business objectives.
• Establish governance framework for configuration changes, release management, and new module adoption.
• Evaluate and recommend adoption of new Workday features and products to meet evolving organizational needs.
  
  

Full Ecosystem Ownership

• Oversee all Workday modules including HCM, Payroll, Benefits, Absence, Time Tracking, Recruiting, Learning, Financial Management, and Reporting/Analytics.
• Own and manage all system integrations with downstream and upstream platforms.
• Ensure platform uptime, data integrity, and performance across all integrations.
  
  

Team Leadership

• Build, mentor, and manage a team of Workday analysts and system administrators.
• Set clear goals, foster professional development, and create a culture of accountability and continuous improvement.
• Manage vendor and implementation partner relationships as needed.
  
  

Stakeholder Partnership

• Serve as a trusted partner to Finance, HR, Payroll, and Operations leadership.
• Translate business requirements into scalable Workday solutions and manage the prioritization of the enhancement backlog.
• Communicate platform updates, risks, and roadmap priorities to executive stakeholders.
  
  

Compliance & Controls

• Ensure that Workday and all integrated environments meet cybersecurity compliance requirements.
• Partner with Internal Audit and Cybersecurity teams to maintain appropriate system access controls and audit trails.
• Support external audits and internal control assessments related to Workday-managed data and processes.
  
  

Release & Project Management

• Lead Workday's semi-annual release cycles, assess feature impacts, and coordinate testing and deployment across stakeholder groups.
• Drive new module implementations and enhancements from requirements through go-live.
• Manage project timelines, budgets, and cross-functional resources for ERP initiatives.
  
  

Qualifications

Required

• 7 years of Workday experience, with deep hands-on expertise in at least two or more core modules (HCM, Payroll, Benefits, Financials, or similar).
• 3 years of people management experience, with a track record of developing high-performing ERP or systems teams.
• Experience owning and managing Workday integrations (Studio, EIB, Core Connectors, or third-party iPaaS tools).
• Strong understanding of business processes in HR, Finance, and/or Payroll functions.
• Familiarity with SOX IT General Controls, HIPAA requirements, and managing system access within a compliance-conscious environment.
• Exceptional communication skills — able to translate technical concepts for executive audiences and translate business needs for technical teams.
  
  

Preferred

• Experience managing full lifecycle Workday implementations or major module expansions.
• Healthcare or large multi-site employer experience strongly preferred.
• Workday Pro certification or equivalent certification in one or more functional areas.
• Bachelor's degree in Information Systems, Computer Science, Business, or a related field.
  
  

Location: This is an in-person role located at PACS Headquarters in Salt Lake City, Utah

What We Offer

• Salary Range: $175,000-$235,000 annually plus annual performance bonus
• Comprehensive benefits: medical, dental, vision, 401(k) with company match, and Employee Stock Purchase Plan (ESPP)
• The opportunity to own a mission-critical platform at a company that directly impacts the care of thousands of patients and residents across the country
  
  

Physical Demand

• Ability to work in a primarily office or remote environment with prolonged periods of sitting, focusing on computer-based work and virtual collaboration
• Frequent use of a computer, keyboard, and multiple technology platforms, with the ability to communicate effectively via video, phone, and in-person meetings with internal and external stakeholders
• Occasional standing, walking, and movement between office or facility locations for meetings, team engagement, or project activities
• Visual acuity required to analyze data, review system configurations, reports, and technical documentation
• May require minimal lifting of up to 10–15 pounds (e.g., laptop, materials, or office equipment)
• Ability to travel occasionally, as needed, to support multi-site operations, team leadership, or implementation activities
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  
  

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
  
  

Join us at PACS and take advantage of a workplace that truly values you!

PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.