What are the responsibilities and job description for the Customer Representative position at Package Express?
Package Express in Sumas is hiring!
We are looking for a part time employee usually working approximately 3 shifts per week. Shifts would initially be 3 - 4 hours, but once trained, 5 - 6 hours.
We're a small business offering shipping and receiving services.
Job Details
- Serving customers and processing sales
- Retrieving packages for customers
- Shipping domestic and international packages
- Shelving packages and entering them into our computer system
- Processing fulfillment orders
A Typical Day Here
The first part of the day is usually receiving packages from Fedex, UPS, and the Post, entering in each package into our system, and then putting it onto a warehouse shelf. After packages are put away, it's mostly customer service, such as shipping or retrieving packages for customers and handling payments.
Work Culture
We're a small business with only a few employees. We're easy to get along with, and our customers are usually very friendly. Schedules are flexible, so if something comes up, there is usually someone available to cover the shift.
Attitude & Ability
We are looking for a positive, energetic person.
The ability to move packages up to 50 lbs is required, but not often. Most packages are less than 20 lbs.
We have expanded to 2 floors, so climbing stairs, and being on your feet all day is required.
Attention to Detail
Must have good attention to detail.
Communication Skills
This job involves dealing with many customers on a daily basis. Having good communication skills is a must.
Computer Literacy
Our systems are all computerized. Having strong computer skills is required.
Experience
Prior experience working in a shipping/receiving warehouse would be preferred, but is definitely not required.
Location
We're in Sumas, WA. It's a 15-20 minute drive from neighboring communities like Lynden, Everson, and Maple Falls. From past experience if you live in Bellingham, Ferndale, or Blaine, it's probably too long of a commute. If you live in Sumas, you can walk here.
Hours
We are open 9 AM to 5:30 PM weekdays. 9 AM to 3:00 PM Saturdays. Closed on Sundays.
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- In what city or town do you live? How long of a commute is it to Sumas?
- In a sentence or two, please explain why you would like to work at Package Express.
Work Location: In person
Salary : $18