What are the responsibilities and job description for the Human Resources Specialist position at PacificSource Health Plans?
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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.
Provide support to the Human Resources team in all locations by performing a variety of administrative tasks requiring attention to detail and time management. Responsible for carrying out responsibilities in the following function areas: new hire onboarding, HRIS, employee relations, benefits, HR Operations. Remain current on state and federal regulations, assuring accuracy, compliance, and confidentiality.
Essential Responsibilities:
- Responsible for new employee coordination, including touchpoints with pre-hires and leaders, completing HRIS tasks, auditing new hire paperwork completion, coordination with IT, and more. Facilitating New Hire Orientation (NEO) and coordinating new hire onboarding with other members of the NEO team.
- Responsible for running pre-employment background checks on candidates.
- Responsible for visa administration and coordination of the visa application process between employees, HR Business Partners, business units, and external legal counsel.
- Track and validate professional licenses for current and new employees in HRIS.
- Responsible for coordinating the last day of employment for employees including equipment return coordination, exit interviews, completing HRIS tasks, etc.
- Serve as a point person for incoming communication to Human Resources and respond to or distribute emails as appropriate.
- Work closely with and serve as a back-up to the Senior HR Specialist and collaborate and cover as needed.
- Complete month, quarterly, and annual reporting and auditing of task completion. Send follow-up emails as needed to employees and leaders regarding outstanding tasks.
- Respond to general employment verification requests.
- Provide close support to Human Resource Business Partners (HRBP).
- Provide customer service to internal and external customers; provide coverage and back-up for department staff as needed.
- Collaborate with HR staff to identify process improvements and enhancements. Ensure documentation for responsible tasks is created and maintained.
- Responsible for maintaining and auditing personnel files in OnBase.
- Assist with special projects and perform other duties as assigned.
Supporting Responsibilities:
- Maintain and update required federal and state postings for all locations to ensure compliance.
- Meet department and company performance and attendance expectations.
- Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
SUCCESS PROFILE
Work Experience: Minimum of 2 years of office administrative experience required. At least 1 year of experience working in Human Resources required.
Education, Certificates, Licenses: Requires high school diploma or equivalent.
Knowledge: Requires excellent interpersonal skills, strong organizational skills, time management and attention to detail. Ability to maintain strict confidentiality with respect to employee related sensitive issues. Ability to work well under changing priorities and deadlines, with frequent interruptions, while maintaining a high customer service standard. Ability to manage multiple projects simultaneously and remain organized. Strong communication skills to engage with all levels of the organization. Strong knowledge or experience in the use of software applications to conduct daily business functions required. Must have a passion for customer service (internal and external).
