Coordinator, Student Engagement- Operations

Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.

At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.

Salary Range: $45,000- 50,000

Reports to: Director, Student Engagement & Inclusion

Application Deadline: Candidates are encouraged to apply by Sunday, May 3 for priority consideration. The position will remain open until filled. The anticipated start date for this position is July 1, 2026.

Enrollment Management & Student Affairs at Pacific University is dedicated to fostering student development in support of a more just, sustainable, and caring world. Guided by our core values—equity and inclusion, care, community, and learning—we center holistic student wellbeing, cultivate a sense of belonging, and champion equitable practices. As part of this area, the Student Engagement & Inclusion is committed to continuous growth, collaboration, and innovation in service of our students and campus community. 

GENERAL DESCRIPTION OF POSITION 

The Coordinator of Student Engagement, Operations provides operational leadership and coordination for student engagement programs, services, and facilities. This position administers key engagement systems and processes, including communications, digital platforms, event logistics, space coordination, and program data. Reporting to the Director of Student Engagement & Inclusion, the Coordinator supervises student employees and serves as a primary administrator for engagement operations, ensuring efficient processes, accurate records, and coordinated services that support a vibrant and well-organized student experience.

ESSENTIAL FUNCTIONS/ MAJOR RESPONSIBILITIES

Operational Coordination and Administrative Support

• Coordinate day-to-day operations for the Student Engagement & Inclusion area, including logistical planning, purchasing, supply management, and administrative processes.
• Serve as a primary operational contact for students, staff, and campus partners, interpreting procedures and providing timely guidance on engagement processes.
• Coordinate vendor relationships, contracts, and purchasing processes in collaboration with the Director and Assistant Directors.
• Coordinate logistics for orientation programs, major campus events, and engagement initiatives.
• Oversee shared office email inbox workflows and general communications, as assigned.

Engagement Technology and Systems Administration

• Serve as the primary administrator for the student engagement platform, including user permissions, organization records, event registration, and data maintenance.
• Maintain accurate and up-to-date records for student organizations, programs, and engagement activities.
• Coordinate event calendars, registration systems, and digital engagement tools to support student participation and program visibility.
• Manage campus digital signage related to student engagement, ensuring timely, accurate, and effective promotion of events and initiatives.

Event, Space, and Scheduling Coordination

• Serve as an administrative user for the campus scheduling system, coordinating event and space reservations for student engagement programs and student organizations.
• Advise student organizations in making timely and purposeful space and equipment reservation requests.
• Coordinate communication with campus event partners regarding space usage, scheduling priorities, and logistical needs.
• Provide logistical support for campus events, including occasional audio-visual setup and coordination with facilities or technology staff.

Student Employee Supervision and Coordination

• Recruit, hire, train, schedule, and supervise student employees for the engagement office.
• Coordinate onboarding, timekeeping, and performance feedback for student staff.
• Develop training materials and operational procedures to ensure consistent service and continuity across student employee roles.

Budget, Data, and Assessment Support

• Coordinate budget tracking, purchasing, and financial processes for student engagement programs and initiatives.
• Administer campus student Boxer Card benefit programs, including tracking usage, processing invoices, and coordinating passes with external partners.
• Collect, analyze, and maintain program data, including attendance counts and participation metrics, to support assessment and reporting.
• Coordinate preparation of reports, program evaluations, and annual assessment materials.

Space Stewardship and Facilities Coordination

• Coordinate access and operational readiness for engagement-related spaces, including the University Center, Transfer Lounge, Veteran’s Lounge, Center for Gender Equity, Student Multicultural Center, and other assigned areas, with adjustments as programs and student needs evolve.
• Work with campus partners to ensure spaces are functional, welcoming, and ready for programs, events, and daily student use.
• Develop and maintain procedures for shared spaces and operational guidelines.

Cross-Unit Collaboration and Support

• Contribute to the planning, coordination, and implementation of signature departmental events, including orientations, annual traditions, and other major campus engagement initiatives.
• Actively promote and participate in cross-unit collaboration and cross-training among department and division staff, ensuring coordinated service delivery and shared expertise for campus-wide student programs.
• Serve on or coordinate task forces, committees, and cross-campus working groups related to student engagement, events, leadership development, and student activities, as assigned.
• Coordinate operational support for engagement initiatives across the division.

SECONDARY FUNCTIONS

• Participate in Student Affairs after-hours on-call rotation as scheduled.
• Provide ongoing guidance or intervention to students in specific cases as directed by supervisor, or through the Care Team (the university’s behavioral intervention team) or campus climate processes.
• Serve on university and divisional committees, task forces, and hiring committees as needed.
• Provide timely and accurate reports and information as requested.
• Contribute to divisional strategic planning, staff training, and professional development initiatives.
• Provide backup support to Student Affairs colleagues as needed.
• Identify and implement innovative practices to enhance the student experience.
• Perform other related duties as assigned.

JOB SCOPE:

The Coordinator of Student Engagement, Operations performs duties with a moderate level of professional autonomy, operating within university policies and reporting to the Director of Student Engagement & Inclusion. The position is responsible for coordinating the day-to-day operations of student engagement systems, communications, spaces, and administrative processes. The Coordinator exercises independent judgment in administering engagement platforms, interpreting procedures, and determining operational priorities. Decisions have operational and service-delivery implications and are made independently within established guidelines or in consultation with the Director, as appropriate. The Coordinator is expected to manage multiple projects simultaneously, administer complex systems, supervise student employees, and collaborate across the division and university to ensure efficient operations and effective support for student engagement initiatives.

SUPERVISOR RESPONSIBILITY

Supervises Support-Level Staff: This position supervises several support-level student workers, interns, and/or graduate assistant roles, and is responsible for scheduling, task delegation, and evaluating performance.

REQUIRED EDUCATION AND/OR EXPERIENCE 

• Bachelor’s degree
• Minimum 2 years of experience with event support, budget, and/or student activities

REQUIRED QUALIFICATIONS  

• Excellent customer service and successful written and verbal communication with a broad and diverse audience in a culturally responsive manner.
• Ability to maintain confidential, detailed records.
• Proficient in the use of common office software, spreadsheets, email, databases, and electronic platforms. 
• Demonstrated ability to work collaboratively with people in a wide range of roles. 
• Demonstrates critical thinking skills in problem solving and decision-making.
• Ability to build and sustain rich collaborative relationships with university staff, students, and university partners of diverse backgrounds.
• Ability to prioritize and perform multiple projects, track data, meet timelines, respond to others in a timely manner, and work both independently and as a collaborative member of the University with a high standard of integrity and ethics, in support of the University’s strategic vision and the division’s annual goals.
• Able to make independent decisions and recommendations that align with policies, rules, and procedures; ability to ask questions and seek assistance when needed.
• Able to handle a variety of tasks in a fast-paced environment, working independently and/or as part of a team. 

PREFERRED QUALIFICATIONS 

• Master’s degree in related field (e.g. higher education, student affairs, recreation management, event management, or similar).
• 3 or more years of experience with event support, budget, and/or student activities
• Supervision experience
• Spanish language skills/abilities.

WORKING CONDITIONS Work Setting: This is a full-time, in-person (not remote) position based primarily on the Forest Grove Campus, with frequent work on the Hillsboro campus.

Schedule Expectations:

• Typically standard weekday hours (Monday–Friday), apx. 8:30-5:30, though hours may vary depending on departmental needs
• Regular evening and weekend work
• Recurring on-call responsibilities

Travel Requirements: 

• Frequent travel required between Hillsboro and Forest Grove campuses, as needed
• Occasional travel for professional development (such as conferences or workshops)
• Other occasional travel, as needed

PHYSICAL REQUIREMENTS:

• Medium work – involves lifting up to 40 pounds
• Visual acuity – ability to see and interpret visual information
• Standing and walking for extended periods
• Repetitive hand movements such as grasping and fine motor tasks
• Talking and hearing to communicate with others
• All physical requirements and activities may be performed with or without reasonable accommodation

APPLICATION PROCESS

To apply, please upload your resume and cover letter along with your Paycom application.  Persons who do not follow and complete the application process are not applicants and will not be considered for employment.

Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.

Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.

At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.

Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.

We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.

COMPENSATION AND BENEFITS

We offer a comprehensive benefits package for qualifying employees. Current benefits include:

• Generous paid time off (for vacation, holidays—including winter break—and sick leave)
• Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
• Comprehensive dental and vision plans
• Generous retirement contribution after one year of service with no match required
• Free mental health appointments
• Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
• On-campus benefits, including free access to our sports facility and library
• Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)

EQUAL OPPORTUNITY EMPLOYMENT

Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.

NOTICE OF NONDISCRIMINATION POLICY

Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at provost@pacificu.edu.

Salary : $45,000 - $50,000