Sales Operations Manager

Sales Operation MANAGER

at Pacific Smoke International, Inc.

Do you believe that a company’s success depends on its people? If so, Pacific Smoke International is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for a Territory Account Manager to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electric vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Sales Operation Manager to join our dynamic team. 

What’s important to us:

We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, Teamwork.

The Sales Operation Manager will:

Manager of Sales Operations is responsible for implementing and leading sales operations as a member of the National Sales Management Team.

• Develop and drive the design and implementation of processes and the selection of tools to enable effective sales targeting, planning, execution and forecasting.
• Calculate monthly sales commissions and report to Finance for accounting and payment.
• Work with the sales managers in partnership to drive key performance indicators (KPIs) such as: door acquisition targets/quotas; process measures; door performance objectives; individual sales processes/performance; territory and district processes/performance for the sales organization.
• Partner with leadership to strategize, operationalize, and analyze data, processes and performance.
• Perform data analyses on datasets to glean insights required to make key business decisions.
• Leverage cross functional team business knowledge and experience to drive business process improvements.
• Work with sales leaders in partnership on the end-to-end process of tracking the sales process and operational KPIs; delivering regular actionable insights to the business to improve the sales process performance.
• Liaise with Executive Leadership, Marketing and Sales Management to help guide revenue forecasting and own the analysis processes.
• Develop and maintain daily, weekly, monthly and quarterly reports and KPIs.
• Actively work to maintain data integrity in for leads, contacts, accounts and opportunities.
• Perform ad-hoc analysis as needed to support management in business decisions
• Investigate and evaluate new processes, tools and systems to improve reporting and sales operations
• Create and maintain sales department policies, procedures, training manuals, and sales-related resource material.
• Assist with onboarding and training of new sales employees

What you can expect from Pacific Smoke International:

At our company, we strive to provide our team members with the best possible support. Here is an overview of the current benefits and perks we offer:

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted. 

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.