What are the responsibilities and job description for the Medical Front Desk position at Pacific Skin Institute?
Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Receptionist that has a passion for medicine and helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor.
Major Responsibilities/Tasks:
1. Provide a warm greeting and excellent customer service to every patient
2. Schedule patient appointments and procedures according to established policies and procedures.
3. Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete.
4. Maintain and oversee phototherapy patient flow
5. Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required.
6. Utilizing EPIC, file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order.
7. Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
8. (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality.
9. Ensure the reception area and patient bathroom is adequately stocked and clean during business hours.
10. Ensure office supplies excluding medical supplies are sufficient and stocked.
11. Perform other related duties as directed or assigned.
*PSI has 5 locations. Occasionally, due to staffing needs, you must be willing to travel to any of these sites: (Sacramento, Folsom, Elk Grove, or Rocklin).
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
401(k)