What are the responsibilities and job description for the On-Site Field Network Technician position at Pacific Office Automation?
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking an Entry-Level Field Network Technician to join our service team in the Portland, OR area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all of Portland and surrounding areas.
Required Skills/Knowledge:
- Knowledge of network connectivity, network security and Wi-Fi networks.
- Good understanding of Windows environment and common operating systems
- Ability to work with a variety of customers and vendors (some technical some non-technical)
- Ability to communicate with customers in order to gather more information
- Aggressive problem solver
- Ability to travel locally to different clients
- Ability to communicate through phone / email / written documentation
Qualifications
- Previous network field experience preferred but not required
- Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP)
- Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications
- Strong communication skills and ability to work cohesively with clients
- Valid Drivers license and clean driving record. Must be 21 or older.
Bonus Skill Set
- Good understanding of Mac OS environment
- CompTIA Network certified
- Previous experience working with IT professionals
Benefits
- Advancement and growth into leadership roles
- Team-player environment
- Medical/Dental/Vision/Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA/HSA Programs
- Company car for work and personal use!
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.
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