What are the responsibilities and job description for the Scheduling Clerk position at Pacific Ice?
We are looking for a reliable and detail-oriented Scheduling Clerk to join our growing team in commercial refrigeration services. In this role, you will help keep our operations running smoothly by coordinating service appointments, dispatching technicians, and supporting communication between customers and the service team.
Responsibilities:
Schedule and confirm service calls, installations, and maintenance appointments
Coordinate with customers and technicians to manage schedules efficiently
Handle calls, emails, and service requests promptly
Maintain accurate records in scheduling software
Resolve scheduling conflicts and optimize routes
Qualifications:
Previous scheduling or administrative experience preferred
Strong organizational and multitasking skills
Excellent communication and customer service skills
Comfortable with scheduling software and Microsoft Office
Able to work independently and as part of a team
If you’re organized, proactive, and enjoy coordinating details, helping customers, and supporting a busy service team, we’d love to have you on board. Join us and play a key role in keeping our commercial refrigeration service operations efficient and dependable.