What are the responsibilities and job description for the Scheduling Coordinator position at Proforma Health?
Role: Patient Access Scheduling Representative
Responsibilities
Responsibilities
- Serve as the first point of contact for patients, coordinating appointments across clinics and services
- Accurately collect and verify patient information, insurance details, and authorizations
- Utilize electronic scheduling and medical record systems to manage appointments effectively
- Provide compassionate, service-focused support in a faith-based environment
- Resolve scheduling issues promptly and efficiently
- Collaborate closely with clinical and administrative teams to ensure timely patient access and a seamless experience
- Strong communication and interpersonal skills
- Attention to detail and accuracy in data entry and verification
- Proficiency with electronic health record and scheduling systems
- Customer service-oriented mindset with a compassionate approach
- Ability to work collaboratively in a team environment