What are the responsibilities and job description for the Entry Level Customer Service Representative position at Pacific Horizons?
Position Summary
Pacific Horizons is seeking an Entry Level Customer Service Representative to support customer engagement during in-person marketing campaigns for client products and services. This role focuses on assisting customers, providing product and service information, supporting campaign activities, and helping maintain a positive customer experience.
Responsibilities
Minimum requirements
Pacific Horizons is seeking an Entry Level Customer Service Representative to support customer engagement during in-person marketing campaigns for client products and services. This role focuses on assisting customers, providing product and service information, supporting campaign activities, and helping maintain a positive customer experience.
Responsibilities
- Interact directly with customers at live campaign locations
- Provide accurate information about products and services
- Assist customers with onboarding or sign-up support
- Answer customer questions and provide service guidance
- Maintain records of customer interactions
- Support campaign teams during daily operations
- Attend training sessions and meetings
Minimum requirements
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Customer-focused mindset
- Comfortable in face-to-face environments
- No prior experience required
- Paid training
- Flexible scheduling
- Opportunities for advancement
- Team-oriented work environment
- Performance incentives where applicable
Salary : $18 - $28