MHWII-Mental Health Worker II

Compensation We Offer

• The initial compensation for this position ranges from $21.00 - $25.83 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications.*
• 7.5% Bilingual Differential for qualified positions*
• must meet company policy eligibility requirements.
  

Benefits We Offer

• Benefits eligibility starts on day ONE!
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
  
  

The Mental Health Worker II provides direct support to clients with behavioral health needs through

structured interventions, skill-building, and care coordination. Working under clinical supervision, this role

engages in client-centered services across outpatient, residential, or community-based settings. The

Mental Health Worker II supports the development and implementation of individualized service plans,

documents progress, and may serve as a lead support to Mental Health Worker I staff or trainees.This

position requires a solid understanding of mental health practices, strong interpersonal skills, and the

ability to manage complex client interactions in a trauma-informed and culturally responsive manner.

Responsibilities

• Provides direct support to clients through therapeutic activities, behavioral interventions, and skillbuilding exercises.
• Assists in implementing individualized treatment plans and documents client progress toward goals.
• Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
• Conducts check-ins, wellness calls, and crisis support under clinical supervision.
• Supports clients in navigating resources, attending appointments, and achieving recovery goals.
• Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
• Supports a safe, structured, and inclusive environment across settings.
• Communicates observations and concerns to clinical supervisors and contributes to case discussions.
• May assist in onboarding, guiding, or mentoring newer staff or interns.
• Participates in trainings, team meetings, and supervision to support continuous learning and service quality.
  
  

Qualifications

• Bachelor’s degree (BA/BS) in psychology, social work, sociology, or a related field and (3) three or more years of relevant experience required; or equivalent combination of education and experience to include:
• Minimum of (3) three years of experience working with individuals experiencing mental illness, trauma, or co-occurring conditions.
• Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards preferred.
• Experience in residential, outpatient, or field-based mental health programs preferred.
• Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain).
• Valid driver’s license and reliable transportation may be required depending on setting.
• Strong communication, observation, and problem-solving skills.
• Commitment to trauma-informed, culturally responsive, and recovery-oriented service values.
  
  

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee

is required to use hands to produce records and/or documentation in manual or electronic format. The

employee must possess ability to ensure significant communication with the Clinics’ community

members. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up

to 10 pounds.The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.

Job Competencies

• Demonstrates strong client engagement and interpersonal skills.
• Maintains clear, accurate, and timely documentation.
• Responds to client needs and behavioral escalations with professionalism and composure.
• Understands trauma-informed care and applies it in daily interactions.
• Collaborates with team members and communicates effectively.
• Upholds client confidentiality, safety, and ethical boundaries.
• Applies culturally responsive and equity-centered practices in service delivery.
• Supports clients with compassion, respect, and a strengths-based approach.
• Adapts to changing needs, schedules, and priorities in dynamic settings.
• Models accountability, empathy, and dependability in all tasks.
  
  

EEOC

We are Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

Pay Range

$21.00 - $25.83