Quality Assurance Supervisor

Looking for a job in the heart of South Reno?
Pacific Cheese has been family owned and operated for over 50 years. We offer a generous and affordable benefits package including health, dental and vision. We also provide AD&D, LTD, STD, Employee Life Insurance at no cost. In addition to paid vacation, sick and holiday time as well as a 401(k)-retirement plan with employer match.

We're currently hiring Quality Assurance Supervisor Monday-Friday (occasional overtime).  

SCOPE OF RESPONSIBILITY: (Summary of job duties)

Provides advice and assistance when problems or questions about the job or departmental operations arises, demonstrates excellent performance in the execution of duties and responsibilities. Supervises departmental staffs.  Coordinates with other departments, suppliers and external customers on quality issues and requirements. Areas of responsibilities include (but not limited to) product release and preparation of Certificate of Compliance, in-line quality assurance audits, incoming material control, QA Hold program of raw materials and products, internal and external audits, customer complaint and sanitation program. 

DUTIES AND RESPONSIBILITIES: 

• Supervises departmental staff.
• Coordinates with other departments, suppliers and external customers on quality issues and requirements.
• Reviews in-line quality assurance reports, production reports, testing reports and other departmental reports.
• Organizes internal audits and prepares for external audits.
• Coordinates product release and Certificate of Compliance and Analysis for customers.
• Manages the incoming material control program.
• Manages the QA Hold program of raw materials, production rejects, and customer returns.
• Coordinates the process with customer complaints.
• Monitors the sanitation program through the department personnel.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include hiring and training of employees; planning and assigning work; appraising performance; addressing complaints and resolving problems.
• Communicates with QA management, Production, Warehouse, and personnel of other departments on test results and if any result deviation.
• Monitors laboratory activities and supplies.
• Attends all company required trainings
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Must be able to work effectively in a multi-tasking work environment and be familiar with quality assurance management and standard. Must be experienced working with computers and designated software programs as required to perform job functions. Must be able to work independently with minimum supervision and have the ability to interact positively with others within the department and the organization. Must be able to effectively supervise others.  Must have understanding of company and customer specifications and ensure proper documentation.

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in scientific discipline (Dairy/Food science preferred), and with 3 to 5 years above relevant work experience in food industry. AA plus additional applicable experience in lieu of Bachelor’s acceptable.  

Pacific Cheese is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Pacific Cheese is a drug free workplace, pre-employment includes a drug screen.