What are the responsibilities and job description for the Patient Coordinator position at Pacesetter Health?
General Summary of Duties: Fast paced Foot & Ankle specialty group seeking reliable Patient Coordinator for immediate, long term position. The Patient Coordinator will provide direct support to physicians and work closely with all team members to ensure a smooth and efficient flow of the office and provide exceptional and compassionate patient care.
Supervisor: Operations Manager
Supervisory Responsibilities: None.
Major Responsibilities/Tasks:
Supervisory Responsibilities: None.
Major Responsibilities/Tasks:
- Gather accurate insurance and demographic information from patients
- Help the patient as needed by explaining kiosk registration or portal registration processes.
- Collect patient and insurance payments and balance cash daily.
- Get referrals and authorizations for office services as needed.
- Verify insurance benefits and document charts according to policy
- Provide information to patients about unpaid balances, collect outstanding balances and copays at the time of service.
- Scan records in the appropriate sections of patient charts and keep patient charts in the proper order.
- Follow company policies regarding patient privacy
- Keep the front office clean and organized, order office supplies as needed.
- Cover other front office positions in the event of unscheduled absences.
- Perform other related duties as directed or assigned.
- Answer telephone calls by the third ring, be friendly and polite to callers
- Remain current on company news by monitoring company communications (emails and announcements) and participating in staff meetings. Email should be checked daily.
Education: High school graduation or GED.
Experience: Minimum of one year of medical office experience.
Performance Requirements:
Experience: Minimum of one year of medical office experience.
Performance Requirements:
- Knowledge of the practice’s policies and procedures.
- Knowledge of medical terminology and insurance practices.
- Knowledge of grammar, spelling, and punctuation for effective communication.
- Knowledge of computer programs and applications.
Benefits:
We offer PTO, holiday pay, medical, dental, vision, 401k
Salary : $18 - $21