Technical Support Specialist

Desktop Support Specialist

3rd Shift role

Onsite in West Point, GA

Pay Range: $18-21/hr

Availability

• Work Schedule: Scheduled hours may vary and are determined based on business and operational requirements within a three‑shift operation.
• 24/7 Operation: As this facility operates 24 hours a day, 7 days a week, the candidate must be available to provide coverage for different shifts (including nights, weekends, or holidays) from time to time as business needs dictate.

Required Skills, Attributes & Education

• High School diploma or equivalent experience.
• 1-2 years of experience in the IT field (Entry-level candidates with strong technical aptitude considered).
• Basic understanding of networking concepts.
• Strong troubleshooting skills.
• Proficiency with Microsoft Office suite, Windows OS, and basic knowledge of Microsoft Exchange.
• Familiarity with Security Solutions (Antivirus, DRM, etc.).
• Ability to think logically to analyze issues and implement appropriate corrective action.
• Ability to work well independently and in a team environment.