Program Coordinator

Job Title: Program Analyst

Job Location: Fontana, CA 92336

Job Duration: 12 Months Contract

Summary:

• Possibility of some traveling to other service centers; Monrovia, Ontario
• May assist (under general direction) with developing specifications from which programs will be written .

Day-to-Day Responsibilities/Workload:

• Schedules and coordinates Main Panel Upgrade (MPU) disconnect/reconnect work by managing, scheduling systems and documentation
• Communicating with customers and stakeholders, monitoring CPUC timelines for compliance, prioritizing backlog, and ensuring strict adherence to MPU procedures.

Required Skills/Attributes:

• Experience supporting scheduling, coordination, administrative, or operations support functions
• Ability to manage deadlines, follow established procedures, and maintain accurate records
• Proficiency with basic computer and office software; and strong communication and customer service skills with follow-through across multiple stakeholders.
• Demonstrated experience in gathering, documenting, analyzing and drawing conclusions on data and information.
• Demonstrated experience in performing a variety of functions and handling programs, projects, and assignments.
• Candidate must demonstrate good oral and written communication skills.
• Demonstrates working knowledge of 1 programming language, report production, and database structures.
• Demonstrates the ability to read, write, and test code.

Education:

• High school diploma or equivalent required, associate degree or equivalent coursework in business, operations, or a related field preferred.

Experience:

• Zero to Three years experience in an analytical position utilizing database programs and spreadsheet software.