Manufacturing Client Services Coordinator (ISO-Compliant Order Processing)

Grow with Pace — a leader in die casting and engineering solutionsWe hire for careers, not just jobs. As a Manufacturing Client Services Coordinator, you’ll own the order lifecycle and keep customers informed at every step while upholding ISO‑aligned procedures.Why you’ll love it here$23.00 - $36.00 HourlyBenefits: Medical, Dental, Vision, Life Insurance, and more401(k) with company matchPTO plus 11 paid company holidaysMonday–Friday schedule (shorter day on Friday)Tuition reimbursement and paid company trainingReal opportunities for advancementWhat you will doServe as a primary point of contact: answer calls, greet visitors, and manage filingEnter and maintain orders, apply changes, and process cancellations per Customer Service Procedures and SOPs consistent with ISO requirementsReview and communicate order and delivery status to customers and internal teamsProvide certificates, proof of deliveries, back‑order details, samples, and real‑time status updatesHandle challenging communications (extended backorders, notifications, credit holds) with professionalism; de‑escalate concerns through active listeningNavigate customer portals to retrieve/download documentationSupport cross‑functional office tasks for other departments as neededWhat you bringMicrosoft Office proficiency; 40–45 wpm typing speed; database and spreadsheet creation/maintenanceClear written and verbal communication; polished phone presence; diplomacy and negotiation abilitiesListening and stress‑management skills; team‑first mindset with independent work styleOrganization, filing, record keeping, planning, and strong attention to detailAbility to multi‑task and manage time effectivelyBackground and experienceHigh school diploma or GED1–2 years in an office environmentPhysical requirementsLift/move boxes or files up to 25 lbs occasionallyAscend/descend stairs as neededSit, stand, walk, climb, stoop, and kneelMake your next moveApply online at paceind.com and help us deliver best‑in‑class manufacturing experiences as we continue our journey to be the premier die casting manufacturer and engineering solutions supplier worldwide.

Salary : $23 - $36