Collections Representative

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 15 countries including a portfolio of more than 150,000 trucks and trailers and total assets in excess of $9 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 25,000 vehicles.

• Collects past due accounts (5 days) within established work list.
• Participates in a daily auto-dialer to collect accounts (5-15 days past due).
• Collects outstanding late charges/fees on customer accounts.
• Manages customer payment modifications, if appropriate.
• Prepare account for repossession, if necessary.
• Prepares necessary collections reports, as required.
• Account maintenance and research.
• Assists with customer service tasks.
• Special projects as assigned.
• 10am-7pm Shift

• Two years solid customer service and/or accounts receivable experience, front to back end, preferably in finance industry.
• Strong people skills, good verbal and written communication skills. Bilingual in Spanish or Punjabi preferred (written and spoken).
• Strong decision making, problem solving, negotiation skills.
• Ability to maintain a professional attitude and demeanor when dealing with challenging customers.
• Must possess ability to prioritize multiple tasks. Strong organizational skills.
• Proficient in Excel, Word and other MS Office tools

• High School Diploma required. College degree preferred.

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additionalseniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• This position is also eligible for a holiday gift.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

#INDFIN