Wellness Associate - State College

We are a pharmacist-led medical cannabis organization dedicated to transforming lives through compassionate care and expert guidance. Our mission is to remove barriers to access, fight the stigma surrounding cannabis, and improve the well-being of our patients through the power of the plant. With a commitment to education, advocacy, and personalized support, we strive to make a meaningful impact in the communities we serve.

Join Our Team Today!

Wellness Associates work in a dispensary setting and are responsible for the compliant distribution of medical cannabis products. This includes answering inquiries, processing cash and debit transactions, utilizing a point-of-sale system, and staying up to date on current menu offerings. Wellness Associates will support check in, cash out, online order fulfillment, inventory/cash auditing, and general upkeep of the facility.

Duties/Responsibilities:

• Provide exceptional customer to Pennsylvania Medical Cannabis patients by answering questions, providing recommendations, and completing point of sale transactions quickly and accurately
• Follow all Department of Health regulations and company Standard Operating Procedures to ensure compliance at all times
• Maintain the highest level of patient and company confidentiality at all times
• Maintain up to date knowledge of all company products
• Complete opening and closing duties including cash auditing, inventory auditing, and cleaning
• Ensure that all duties are performed in accordance with company, safety, and sanitation standards
• Ask relevant questions to determine the best medicine for the patients' concerns
• Answers questions and provides general information and guidance for patients regarding policies and procedures as well as laws and regulations, communicating with sensitivity and respect
• Maintains accurate inventory control and proper rotation
• Performs other duties as assigned

Pre-Employment Requirements:

• All candidates selected for employment will be required to successfully complete a background check and drug screening prior to their start date. Employment is contingent upon passing these screenings.

Education and Experience:

• High school diploma or GED equivalent
• A minimum of 1 year of retail experience preferred
• Prior POS experience preferred; Ability to learn POS system is required
• Cannabis knowledge preferred, but not required
• Excellent communication (both verbal and written) and customer service skills
• Demonstrated attention to detail and organizational skills with the ability to multi-task in a fast-paced environment
• Ability to maintain composure in stressful situations
• Ability to recommend products to patients

PHYSICAL REQUIREMENTS:

This is a labor-intensive position in a retail setting that requires candidates to be able to:

• Stand for extended periods of time, up to 10 hours per shift
• Walk throughout shift, frequently meeting or exceeding 10,000 steps per day
• Reach, Stretch, Stoop, Bend, Crouch, and Squat
• Read and interpret order forms with product names, quantities, prices, and discounts accurately
• Lift product cases up to 50lbs

THE ABOVE DESCRIBED JOB DUTIES ARE MERELY A FRAMEWORK WITHIN WHICH WORK WILL USUALLY BE ASSIGNED TO JOB INCUMBENTS. THIS DESCRIPTION DOES NOT AND SHOULD NOT BE CONSTRUED TO NECESSARILY LIMIT WORK ASSIGNMENTS THAT MAY BE MADE FROM TIME TO TIME, NOR DOES IT IDENTIFY ALL WORK THAT IS TO BE DONE.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity.