What are the responsibilities and job description for the Community Manager - Crossings at Windsong position at P B BELL ASSET MANAGEMENT INC?
About P.B. Bell
At P.B. Bell, our mission is: Making lives and places better by developing, improving, and managing multifamily housing communities. Since 1976, we’ve been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way.
From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We’re also proud members of the Arizona Multihousing Association. [ Click here for a listing of our communities.]
Position Summary
PB Bell is seeking an experienced Community Manager to lead the on-site team and oversee the daily operations of a multifamily community. The Community Manager is responsible for hiring, training, motivating, evaluating, and supervising on-site employees while ensuring operational excellence, resident satisfaction, and strong financial performance.
The ideal candidate is a strong leader with exceptional sales and customer service skills, a proven ability to drive occupancy and resident retention, and a passion for creating an outstanding living experience for residents.
Key Responsibilities
- Showcase the community to prospective residents and maintain strong closing ratios
- Process and approve applications and coordinate move-ins
- Hire, train, motivate, and supervise on-site team members
- Direct marketing initiatives and monitor competitor activity
- Maintain excellent resident communication to promote retention and satisfaction
- Plan and execute resident events and community engagement activities
- Mediate resident concerns and resolve issues professionally and efficiently
- Negotiate vendor pricing and oversee vendor relationships and services
- Manage supplies and parts inventory, including ordering and invoice processing
- Oversee and support property maintenance programs
- Monitor property performance, budgets, and financial goals
- Ensure compliance with company policies, Fair Housing regulations, and other applicable laws
- Foster a positive team culture focused on service excellence and operational success
Skills & Requirements
- Previous Community Manager experience required
- Professional appearance and demeanor
- Experience with Yardi software preferred; must be tech-savvy
- Excellent communication, organizational, leadership, and administrative skills
- Strong sales ability with excellent closing ratios
Compensation & Benefits
P.B. Bell offers a competitive compensation package including:
- Company-Matched 401(k) Retirement Savings Plan
- Employee Referral Program
- Life Insurance
- Long & Short-Term Disability
- Medical, Dental & Vision Insurance
- Paid Holidays & Paid Time Off
- Paid Volunteer Hours
- Rewards & Recognition Programs
- Team Building Events & Outings
- Training, Growth & Mentorship Opportunities
P.B. Bell is an Equal Opportunity Employer and supports a drug-free work environment through pre-employment drug testing.
For additional information regarding employment opportunities, please contact Human Resources at HRadmin@pbbell.com.