Wellness Engagement Specialist

About Us:

OxyHealth is the world’s leading provider and pioneer of portable hyperbaric chambers, with over 18,000 units in use. We remain at the forefront of superior performance, quality, and innovative design concepts that meet or exceed federal safety standards. Dedicated to the well-being of everyone treated in our chambers, our engineers meticulously over-build and rigorously test each unit to maintain our unmatched safety record. We deeply care for all who reach out to us and understand the significance of your investment in health. OxyHealth is always here for our customers, delivering personalized care with every interaction and striving to remain the best in the industry in all facets.

OxyHealth is proud to be an Equal Employment Opportunity and Affirmative Action employer committed to fostering a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law, including Los Angeles, County Fair Chance Ordinance and the California Fair Chance Act.

Job Summary:

We are seeking an experienced and proactive Wellness Engagement Specialist to join our team. This is a new position and will report to our Sales Manager. This role will be crucial in following the lead qualification process to ensure a seamless transition of high-quality leads to the sales team. The ideal candidate will have a strong background in lead management, customer service, and utilizing CRM systems.

Requirements

Education and Experience:

• High school diploma or equivalent (required); associate or bachelor’s degree in business, marketing, or a related field (preferred).
  

• 2 years of experience in a lead qualification, customer service, or sales support role.
  

• Experience working in a medical device, healthcare, or B2B sales environment is a plus.
  

Required Skills & Abilities:

• Excellent verbal and written communication skills.
  

• Strong interpersonal skills with the ability to build rapport quickly.
  

• Detail-oriented and highly organized, with a focus on accuracy.
  

• Proficiency in using CRM systems (e.g., Salesforce, Zoho CRM) and other sales tools.
  

• Ability to multitask, prioritize, and manage time effectively.
  

• Proactive approach to problem-solving and a results-driven attitude.
  

• Comfortable working in a fast-paced, target-driven environment.
  

• Compliance of HIPAA requirements to maintain patient confidentiality and safeguard sensitive health information.
  

• Familiarity with FDA guidelines and regulations governing medical devices, particularly related to hyperbaric chambers.
  

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
  

• Ability to independently operate hyperbaric chambers