What are the responsibilities and job description for the Guest relation officer position at Oxygen Digital Shop?
Guest Relation Officer
Job Code
JOB000761
Designation
Guest Relation Officer
Business Vertical
Oxygen
Key Responsibility
HEAD OFFICE
State
Kerala
Country
INDIA
Educational Qualification
20 - 35
Experience
0
Salary Range
Starting From 18,000
Job Code
JOB000761
Designation
Guest Relation Officer
Business Vertical
Oxygen
Key Responsibility
- Ensure a warm, professional, and personalized welcome to every customer visiting the branch.
- Provide guidance and support to customers, ensuring a smooth and pleasant experience throughout their visit.
- Collect and document customer feedback to help improve service quality and customer satisfaction.
- Maintain a courteous and approachable attitude while resolving basic customer queries or directing them to the concerned department.
- Uphold company service standards, ensuring a positive brand image at all times.
HEAD OFFICE
State
Kerala
Country
INDIA
Educational Qualification
- Minimum qualification: Plus Two (12th Standard) or Diploma.
- Graduate degree in Hospitality, Customer Service, or related field preferred.
- Prior experience in customer-facing or hospitality roles will be an added advantage.
20 - 35
Experience
0
Salary Range
Starting From 18,000