What are the responsibilities and job description for the Life Engagement Director position at Oxford Management Group LLC?
Do you love where you work? Our Life Engagement (Activities) Director’s do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!
As a Life Engagement (Activities) Director, your benefit package includes:
- Medical, dental, vision, and a complimentary life insurance policy
- 401k plan with an employer match
- PTO for both full time and part time team members
- Certification cost assistance
- Yearly tenure bonus
Your Life Engagement (Activities) Director duties and responsibilities are as follows:
Position Summary
This position develops, plans, and facilitates life engagement programming for the residents of the community based on their rights, needs, and preferences with the concepts of independence, individuality, dignity, and privacy in a homelike environment.
Essential Functions
Life Engagement Programming
- Develop, coordinate, and facilitate life engagement programming in conjunction with individual residents’ negotiated service agreements. Based on resident occupancy, LED will be directly responsible for resident engagement events approximately 3 days a week
- Lead and provide supervision to other Life Engagement team members outlining a clear plan to meet and or achieve goals and outcomes
- Lead and develop all aspects of the day stay program in conjunction with other team members
- Assume primary responsibility for planning and facilitating all life engagement, family and in-house marketing events. Communicate all large life engagement events with the Community Sales Director in the event that they would want to invite prospects to these events
- Create 1-2 posts on community Facebook page each week of happy residents, community events, and general reminders for families in accordance with Company social media guidelines. Photos of happy residents should be uploaded multiple times each month to reassure families, promote life engagement at your buildings, and improve search results
- Maintain a record of all team members’ and residents’ photo releases at the community—with a clear understanding of any and all team members and residents who do not want their names and photographs published
- Responsible for implementation, maintaining, communicating and training software used for life engagement purposes
Customer Service
- Continually observe resident satisfaction with life engagement programming and look for opportunities to engage resident families for feedback regarding individual resident preferences
- Communicate with community leadership and resident families regarding successes and challenges observed while facilitating programs
- Arrange and Supervise the Transportation of residents and the process of transportation
Collaboration
- Market appropriate life engagement events, including Alzheimer’s support groups on free event listing including G5 and Facebook. Assistance is available from the Home Office via the marketing assistant
- Participate in weekly event planning calls with the Community Sales Director and Vice President of Marketing and Brand to brainstorm life engagement and marketing events and communicate life engagement needs to the Home Office marketing office
- Participate in quarterly strategic/marketing planning meetings
- Educate residents, resident families, community leaders, and team members on the importance of life engagement programming
- Serve as a resource for team members regarding opportunities for additional informal life engagement activities outside of the scheduled programming
Successful Behavioral Attributes at Oxford Senior Living
Humility: Share credit, emphasize team, and define success collectively rather than individually- Positive Attitude: Display a “can-do” attitude focused on providing solutions
- Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
- Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own
Minimum Qualifications
- High School Diploma or G.E.D.
- Two (2) years of experience facilitating life engagement or activities programming for groups
- Valid Driver’s License
Preferred Qualifications
- Related education or certification in the areas of life engagement, recreational therapy, or activities programming.
By joining our team as a Life Engagement (Activities) Director, you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.
Click on the “Apply Now” button to join our friendly, growing team today!
Check out our culture by clicking the link below!
Our Culture | Oxford Senior Living
Oxford Senior Living is an Equal Opportunity Employer.