What are the responsibilities and job description for the Senior VoIP Engineer position at Oxford Global Resources?
Position Title: Senior VoIP Engineer
Location: Onsite (Full-Time)
Clearance Requirement: Active Secret (TS/SCI eligibility required)
Certifications Required: DoD 8570 IAT-II / IAM-II, CCNP Collaboration (or CLCOR)
Overview:
We are seeking a Senior VoIP Engineer to lead operations and management of Cisco Unified Communication Manager (CUCM) environments across a multi-enclave infrastructure. This role is essential in ensuring secure, stable, and high-performing voice and video services across all RKB tenant agencies. The ideal candidate brings strong experience in Cisco voice technologies, protocol integration, and DoD STIG compliance.
Key Responsibilities:
- Administer, monitor, and optimize CUCM clusters and associated voice/video infrastructure
- Design, configure, and deploy VoIP hardware/software upgrades
- Maintain accurate and current VoIP documentation (e.g., diagrams, configurations, deployment plans)
- Troubleshoot and resolve voice-related issues, including after-hours support as needed
- Ensure STIG compliance and vulnerability remediation for voice services
- Provide subject matter expertise for RKB agencies and interface with vendors as required
- Conduct preventative maintenance and operational readiness checks on VoIP components
- Stay current with emerging technologies in voice and video communications
- Support additional tasks as directed by OSC and Government stakeholders
Required Qualifications:
- Active Secret clearance with TS/SCI eligibility
- High school diploma or equivalent
- 5 years of experience in telecom/VoIP environments, including 3 years with Cisco CUCM (v10.5 )
- CCNP Collaboration or successful CLCOR exam completion
- Experience with Cisco Unity, Presence, Emergency Responder, and UCCX
- Strong understanding of VoIP protocols (SIP, SCCP, MGCP, H.323, PSTN, DSN)
- Experience integrating VoIP with external SIP providers and IPv4 routing
- DoD 8570 IAT-II or IAM-II certification (e.g., Security , CASP , CISSP)
Preferred:
- Bachelor’s degree in IT, Telecommunications, or related field
Job Type: Full-time
Pay: From $150,000.00 per year
Schedule:
- 8 hour shift
Experience:
- VoIP: 1 year (Required)
Security clearance:
- Top Secret (Required)
Ability to Commute:
- Quantico, VA 22135 (Required)
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $150,000