Technical Specialist, Platform Engineer

At Oxalis, we help mission-driven organizations solve complex problems with purpose-built platforms and people-first consulting. As a Technical Specialist, Platform Engineer, you’ll take center stage in helping our clients modernize their infrastructure, improve system performance, and ensure secure, scalable platform operations.

This is a strategic, hands-on role for someone who enjoys balancing technical execution with advisory leadership. You’ll manage critical data platforms, ensure uptime and compliance, and guide clients through digital transformation with clarity and confidence.

If you thrive in fast-moving environments and love turning complexity into efficiency, we’d love to meet you.

Infrastructure & Platform Operations

• Manage and support cloud and on-premises infrastructure components powering enterprise data and business systems
• Monitor system performance, perform backups, and apply software patches and platform enhancements
• Troubleshoot and resolve technical and security issues, providing timely root-cause analysis and solutions
• Maintain clear and up-to-date documentation on system configurations, access, changes, and security protocols

Security & Compliance

• Implement security best practices including encryption, access controls, and audit logging
• Conduct regular security reviews and generate compliance reports to support audits and governance requirements
• Ensure enterprise systems meet data protection standards and regulatory requirements

Advisory & Strategic Consulting

• Advise clients on ITSM, ESM, Agile, DevSecOps, and PPM models to align platforms with business goals
• Evaluate business workflows and technology environments to identify opportunities for improvement
• Design and implement scalable, secure, and efficient platform solutions that drive measurable value

Collaboration & Enablement

• Engage cross-functionally with internal and external stakeholders—from executive sponsors to engineers
• Lead training sessions and develop enablement materials to drive user adoption of new tools and systems
• Support onboarding and integration of contractors, vendors, and partners into the data platform ecosystem

Lifecycle Engagement

• Participate in the full lifecycle of customer engagements—from discovery to deployment to ongoing optimization
• Collaborate with sales and account teams to identify upsell opportunities and grow platform impact

Monitoring & Continuous Improvement

• Establish automated monitoring and alerting for performance, capacity, and availability
• Maintain logs of support activity, outages, and enhancements
• Proactively recommend improvements to increase reliability, security, and user satisfaction

• 5 years of experience managing enterprise platforms in a customer-facing or consulting role
• Proven experience in infrastructure support, system administration, or platform engineering
• Familiarity with cloud environments and modern data platform architecture
• Strong understanding of security protocols, data compliance, and performance optimization
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Bachelor’s degree in Computer Science, Information Systems, Business Administration—or equivalent practical experience
• Analytical mindset with a knack for solving complex problems and driving outcomes

• Hands-on experience with Atlassian tools (Jira, JSM, Confluence, Jira Align, Bitbucket, Trello, Compass)
• Atlassian Certified Professional credentials
• Familiarity with Agile, SAFe, ITSM, and DevOps frameworks and associated certifications
• Experience automating tasks or performing data analysis using Excel, scripting languages, or automation tools

Oxalis is a partner to organizations where security, strategy, and speed matter. We bring structure to complexity—and empower our customers to move forward with confidence.

Apply now or share with someone who’d be a great fit.

Preference given to candidates in or near St. Louis.