What are the responsibilities and job description for the Infusion Concierge Nurse position at OWM Integrative Wellness?
IV Concierge Nurse – Optimal Life Program
OWM Integrative Wellness
About Us
OWM Integrative Wellness is a leader in relationship-based, performance-driven medicine focused on optimization, longevity, and advanced therapies.
Our Optimal Life membership program serves executives and busy professionals seeking personalized, proactive care to optimize performance, recovery, and long-term health.
About Optimal Life
Optimal Life is OWM’s concierge wellness membership program designed for high-performing individuals who value efficiency, discretion, and exceptional care. Through personalized IV therapy, advanced protocols, and ongoing clinical support, members receive proactive care tailored to their goals and demanding schedules.
Position Summary
The IV Concierge Nurse is responsible for delivering exceptional IV therapy while building ongoing relationships with Optimal Life members.
This role combines:
- Clinical precision
- Concierge-level service
- Proactive patient engagement
You will manage a panel of patients and play a key role in ensuring consistency, experience, and outcomes.
Core Responsibilities
IV Therapy Delivery
- Administer IV therapies (NAD , oxygen therapy, immune, mitochondrial, and specialty infusions)
- Monitor patient response and adjust within protocol
- Maintain safety, sterility, and accurate documentation
Patient Relationship Ownership
- Manage and build relationships with assigned Optimal Life members
- Understand patient goals, preferences, and treatment history
- Deliver a personalized, high-touch experience
Proactive Engagement
- Perform regular outreach (text/call) to maintain consistency of care
- Identify gaps in care and re-engage patients
- Support consistent treatment cadence
Care Coordination
- Collaborate with providers and team members
- Ensure continuity across IV therapy, HBOT, peptides, and other services
Documentation & Feedback
- Maintain accurate, timely EMR documentation
- Track patient response trends and tolerance
- Provide feedback to clinical team for ongoing optimization
Compensation
Base Pay
- $45/hour
Performance-Based Monthly Bonus (Up to $2,500–$3,000/month)
Patient Retention (Up to $1,200)
- 90–94% → $500
- 95–97% → $900
- 98% → $1,200
📊 Schedule Utilization (Up to $1,000)
- 85–89% → $400
- 90–94% → $700
- 95% → $1,000
⭐ Patient Experience (Up to $500)
- 4.7 → $250
- 4.9 → $500
➕ Optional Add-On Incentives
- $10–$20 per completed add-on service (as appropriate)
- Monthly cap applies
Total Compensation Potential
- Base: ~$7,800/month
- Bonus: $2,500–$3,000/month
Total: $100K–$130K annually
Who You Are
- Experienced RN with strong IV skills
- Professional, polished, and highly reliable
- Excellent communicator with a concierge-level mindset
- Comfortable working with executives and high-performing individuals
- Proactive, organized, and detail-oriented
- Interested in integrative and optimization-focused medicine
Requirements
- Active RN license
- IV therapy experience required
- Integrative/functional medicine experience preferred
What Makes This Role Different
This is not a typical nursing role.
You are not just administering IVs —
You are building relationships with high-performing individuals and helping drive measurable improvements in their health and performance.
Apply If You Want To
- Work with a high-level, professional patient population
- Be part of a cutting-edge wellness clinic
- Build meaningful, long-term patient relationships
- Be rewarded for performance and impact, not just hours worked
Salary : $100,000 - $130,000