What are the responsibilities and job description for the Guest Services Supervisor, Part-Time position at OWA Parks & Resort?
DUTIES AND RESPONSIBILITIES:
- Oversee team and assign tasks to best meet guest needs
- Assist in training Guest Services employees to ensure the highest level of service
- Ensure compliance with all operational guidelines
- Achieve objectives set forth by the Guest Services Manager/Assistant Manager
- Acts as the central point of contact for all guest/operational issues during shift
- Administer coaching and counseling actions when needed
- Promote a healthy, safe, and hazard-free work environment
- Report any departmental needs to the Guest Services Manager/Assistant Manager
- Perform the duties of a team member in their absence as needed or required
- Perform other duties as assigned
REQUIRED QUALIFICATIONS:
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High School diploma or GED
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Willing and able to work odd and irregular hours including nights, weekends, and holidays
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Able to work in sunny, hot, humid, cold, and rainy conditions
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Proficient with Microsoft Outlook, Word, Excel or similar programs
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Able to lift up to 20lbs without assistance and 30lbs with assistance
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Strong communication skills with the ability to motivate a team, deliver quality results, and maintain a positive attitude
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Ability to successfully perform all duties and responsibilities of this position
Interested applicants can apply directly to www.visitowa.com/employment.
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