Peer Support Team Lead

JOB DESCRIPTION: The Team lead’s role is to guide a team of peer/BHT staff to achieve specific goals and objectives. This includes organizing work, delegating tasks, motivating team members, and facilitating communication. They also play a role in problem-solving, performance management, and fostering a positive team environment.  In addition, the Team Leader is responsible for the daily supervision of the peer support/BHT team, ensuring all processes and procedures are followed. Duties include but are not limited to assisting the team in supporting the individuals in treatment, managing compliance to the daily schedule and monitoring the safety of all residents. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

• Knowledge of rules and guidelines of the recovery center de-escalation techniques. 

• Lead the Peer Support/BHT staff and promote a team environment. 

• Implement processes and procedures specific to the peer support/BHT departments. 

• Assures compliance with established protocols, policies and procedures and identifies opportunities to update existing practices and policies.  

• Responsible for performing routine and random audits of documentation to support quality and consistency. 

• Help break down barriers of experience and understanding, as well as power dynamics that may get in the way of working with other members of the treatment team.   

• Walk with people on their recovery journeys; dispel myths about what it means to have a mental health condition or substance use disorder.
   

• Assist people with finding and following their own recovery paths, without judgment, expectation, rules, or requirements.   

• Mentors new peers and BHTs on the role and monitor boundary concerns. 

• Facilitate the selection of weekly peer mentors. 

• Establish presence and perform routine rounds inside and outside of building. 

• Help transport patients or retrieve facility goods in OVP Health vehicles when needed. 

• Facilitates peer groups and completes all documentation. 

• Assists with assignments for accompanying appointments. 

• Coordinates outside meetings and community involvement. 

• Assists in monitoring of resident 12-step meeting to ensure effective and appropriate discussions. 

• Facilitates store run and ensures accurate ordering and receiving. 

• Monitors compliance of roll call and patient monitoring. 

• Assists with distribution of daily assignments. 

• Works in collaboration with the leadership team to communicate any concerns or barriers. 

• Communicates with team in a manner that supports growth and development. 

• Attends weekly supervision meeting. 
   

• Monitors distribution of surveys to gauge satisfaction of the residents. 

• Ensures coordination of weekly graduation ceremonies. 

• Assists the Supervisor with job performance evaluations and coaching of the team. 

• Is responsible for oversight of the peer support/BHT department in the absence of the Supervisor. 

• Other duties as assigned. 

QUALIFICATIONS:  

• Must have High School Diploma or GED. 

• 2-3 years of experience within personal recovery model. 

• Ohio Peer Support Specialist Certification 

• CPR/BLS Certification required. 

• Ability to utilize individual and group skills. 

• Strong knowledge of local community behavioral health services. 

• Wellness Recovery Action Plan Certification preferred. 

• Experience in leadership is preferred. 

REQUIRED SKILLS OR ABILITIES: 

Required Skills for this position include but are not limited to: 

• Ability to lead a team to a common goal 

• Excellent communication skills. 

• Attention to detail. 

• Ability to thrive during stressful situations. 

• Superior organizational skills. 

• Ability to communicate with the treatment team and assist in ensuring the safety of the client.
   

• Computer literate with experience in a Windows environment.  

• Ability to work independently with minimal supervision  

• Ability to prioritize work and work-related responsibilities  

• Inspire hope that people can and do recover.  

• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description. 

SUPERVISORY RESPONSIBILITY: 

• Responsible for oversight of the peer support/BHT department in collaboration with the Supervisor. 

EEO STATEMENT:  

OVP Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OVP Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.  

OVP Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper inference with the ability of Ohio Valley Physician Inc. employees to perform their job duties may result in discipline up to and including discharge.