What are the responsibilities and job description for the Servers for Fast Paced Restaurant position at Overtime Sports Bar and Grill?
Job Summary
The Server is responsible for providing exceptional guest service in a fast‑paced, high‑energy sports bar featuring live bands, pool tournaments, televised sports events, and special events. This role requires strong multitasking skills, the ability to work under pressure, and a positive, team‑focused attitude.
Servers ensure guests have an enjoyable, safe, and memorable experience while maintaining accuracy in orders, payments, and service standards.
Key Responsibilities
- Greet guests promptly, provide menus, and deliver a welcoming, upbeat experience.
- Take food and beverage orders accurately, enter them into the POS system, and ensure timely delivery.
- Manage high‑volume sections during peak times, including live music nights, tournaments, and major sports events.
- Upsell and recommend specials, signature drinks, and promotions.
- Monitor guest needs throughout service, refilling drinks, clearing plates, and anticipating requests.
- Handle cash and card transactions with accuracy and follow all payment procedures.
- Check IDs and follow all alcohol service laws and company policies.
- Collaborate with bartenders, kitchen staff, and security to maintain smooth operations during busy events.
- Maintain cleanliness of tables, sections, and service stations throughout the shift.
- Assist with event setups, such as rearranging tables for bands, tournaments, or large groups.
- Resolve guest concerns quickly and professionally, escalating issues when needed.
- Follow safety and sanitation standards, including food handling and responsible alcohol service.
Qualifications
- Previous serving experience in a high‑volume bar, nightclub, or sports bar preferred.
- Strong multitasking, time‑management, and communication skills.
- Ability to work in loud, crowded, fast‑moving environments for extended periods.
- Knowledge of beer, cocktails, and bar food menus.
- Ability to handle difficult situations calmly and professionally.
- Must meet legal age requirements for alcohol service in North Carolina.
- POS experience preferred.
Physical Requirements
- Ability to stand and walk for 6–10 hours per shift.
- Lift and carry up to 25–35 lbs (trays, cases, chairs).
- Navigate crowded spaces safely during peak hours and live events.
Work Environment
- Loud music, cheering crowds, and high energy during bands, tournaments, and big games.
- Fast‑paced, high‑volume service with frequent rush periods.
- Evening, weekend, and holiday availability required.
Pay: $18.00 - $25.00 per hour
Expected hours: 20.0 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $25