Demo

Inbound/Outbound Processor

OUTSOURCE MANAGEMENT GROUP LLC
Grand Rapids, MI Full Time
POSTED ON 1/2/2026
AVAILABLE BEFORE 3/1/2026

Summary

This role is responsible for retrieving and scanning batches, indexing records and ensuring accuracy.


Responsibilities

  • Retrieves batch name from system.
  • Verifies all information to ensure accuracy on cover sheets.
  • Checks for clarity and readable material.
  • Removes all incorrect information.
  • Indexes all paperwork according to correspondence category, policy and company number.
  • Submits final batch to system.
  • Adheres to the Standards of Excellence
  • Performs miscellaneous duties as assigned by the Supervisor or Manager


All positions require cross training to enable better service for our customer.

Additional responsibilities may include:

  • Processing of Inbound/Outbound Mail
  • Collecting, sorting, inbound and outbound mail
  • Operation of mail equipment or scanners
  • Distribution of mail, including client mail routes.
  • Miscellaneous work related to special projects as assigned by the client or OMG Management
  • Complete all work as assigned by OMG Management


Qualifications

  • High School Diploma or equivalent
  • Knowledge of mail room environment preferred.
  • Intermediate computers skills
  • Reading, writing, and basic arithmetic skills required
  • Ability to multi-task with attention to detail
  • Excellent organizational skills
  • Ability to communicate effectively with co-workers.
  • Ability to read and understand written and oral instructions.
  • Strong initiative with an ability to work independently with minimal direct supervision.

Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry
  • Ability to read and comprehend instructions.
  • Ability to write.
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period.
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.) or mail processing equipment.
  • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • The ability to lift approximately 50lbs

OMG, LLC reserves the right to revise and alter this job description as needed.

OMG, LLC is an Equal Opportunity Employer.

Salary : $19 - $19

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