Team Lead

Company Description Outerspace transforms operations into a competitive advantage for high-growth consumer brands, enabling them to scale efficiently and delight their customers. The company combines premium third-party logistics (3PL) services with a proprietary Ops Stack that integrates technology, data, and fulfillment capabilities. This approach helps brands generate more revenue through better inventory management, faster delivery, and superior customer experiences. Outerspace values meticulous, detail-oriented professionals who are passionate about consumer brands and operational excellence. Team members join a growing organization focused on innovation, collaboration, and continuous improvement in the logistics and e-commerce space.
Role Description The Team Lead is a full-time, on-site role based in Avondale, AZ, responsible for overseeing daily warehouse and fulfillment operations to ensure accuracy, safety, and productivity. This role coordinates and supports a team of associates, assigns tasks, monitors performance, and provides real-time coaching and feedback. The Team Lead collaborates closely with operations managers to meet service-level agreements, optimize workflows, and resolve operational issues quickly. Responsibilities include monitoring inventory movements, ensuring orders are picked, packed, and shipped on time, maintaining high-quality standards, and enforcing safety and compliance procedures. The Team Lead also contributes to process improvements, supports training of new team members, and communicates clearly across shifts and departments to keep operations running smoothly.
Qualifications

• Experience leading teams in a warehouse, fulfillment, logistics, or operations environment, with the ability to motivate, coach, and develop team members.
• Strong organizational and time-management skills, including the ability to prioritize tasks, manage multiple workflows, and meet deadlines in a fast-paced setting.
• Solid problem-solving and decision-making skills, with a focus on root-cause analysis and continuous process improvement.
• Clear and professional communication skills, both verbal and written, for coordinating with team members, cross-functional partners, and leadership.
• Comfort using warehouse or inventory management systems, scanners, and basic productivity tools (e.g., email, spreadsheets) to track and report performance.
• Ability to work on-site in Avondale, AZ, and perform physical tasks as needed (e.g., standing, walking, lifting within reasonable limits) in a warehouse environment.
• High school diploma or equivalent required; additional coursework or certification in logistics, supply chain, or operations is a plus.
• Prior experience in e-commerce, consumer brands, or 3PL operations is preferred, along with a demonstrated commitment to accuracy, safety, and customer satisfaction.