Director

Position Summary

The Out of Home Director must have the ability and gravitas to communicate the company’s mission and vision for the future with their team. They must be calm under pressure and able to resolve client, vendor, and staffing issues as and when they arise. The successful candidate will have an excellent understanding of account handling, the overall sector, and be a confident communicator both internally and externally. In addition, the candidate must have a strong financial and commercial acumen as the position will take joint responsibility, with the Managing Director, to deliver and surpass billing and revenue targets, along with an eye for detail needed for all financial reporting.

Key Responsibilities:

• Proactively lead the overall communication, planning, and implementation processes to provide insightful communication plans for multiple clients, and guarantee the continuity in quality, style and delivery across all accounts
• Deliver monthly updates to the Managing Director on each client and how they are tracking against goals
• Develop and maintain strong client relationships through effective client service, proactive problem solving, and the successful execution of all facets of account management with clients, agencies, and media owners, while ensuring all staff does the same
• Retain and grow existing client budgets and develop new business from existing accounts
• Ensure that market updates and insights are regularly presented to clients and agencies
• Work with the Managing Director to develop and adapt services to meet and exceed client and agency needs, looking for ways to proactively grow the business
• Identify potential client issues and work with teams to develop solutions
• Demonstrate the ability to write convincing proposals and create detailed analysis; educate other staff in this art
• Exhibit confidence and leadership in presenting to clients, agencies, and peers
• Keep self and company at large up to speed on all developments within the OOH market
• Assist Managing Director in preparing budget projections each month, in developing staffing plans and org charts for new business wins, and in identifying and developing potential partnerships and new revenue streams
• Help develop and maintain a positive culture within the organization and develop staff to their highest potential
• Exhibit thought leadership to streamline current processes and increase efficiencies
• Consult and work with Outdoor Media Group’s partners on developing new features to their programs that will help alleviate administrative workload
• Work with leadership team to identify and help lead and execute agency projects

Required Skills & Experience:

• OOH experience across all environments, having a strong knowledge of the broader picture: industry, client categories, markets, and key clients
• Proven ability to maintain and grow staff, agency, and client relationships through the delivery of exceptional customer service
• Previous experience presenting to top-level clients and individuals
• Possess sound financial management skills, i.e., knowledge/comprehension of financial and business aspects of both internal and client companies

Desired Skills & Experience:

• 10 years’ experience within either an OOH or full-service media agency
• Bachelor’s degree in related field and/or equivalent work experience
• Ability to manage, develop, and motivate employees and clients at all levels
• Possess commercial awareness and demonstrate business acumen
• Excellent verbal and written communication skills, including presentation skills
• Strong strategic, organizational, and analytical skills

MB