What are the responsibilities and job description for the Complex People Services Manager position at Outbound Sedona?
Overview
Are you ready to help shape the future of travel and hospitality? CoralTree is seeking a Complex People Services Manager to join our team in support of Outbound Sedona and The Virginian Lodge. As the Complex People Services Manager, you'll play a key role in bringing our vision to life by administering and managing the People Services operation for multiple business units. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.
Responsibilities
- Embody and champion our belief that travel fills us in a way that nothing else can. Inspire and and remind us how good it is to play, rest, savor, experience, and connect.
- Oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
- Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
- Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
- Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
- Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
- Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
- Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.
Qualifications
- Degree in Business, Human Resources, or similar. SHRM or similar a plus.
- A hands-on leader with a love for the outdoors.
- Well-versed in employment laws, EEOC regulations, and state-specific guidelines.
- Comfortable having employee relations conversations in a virtual setting when necessary.
- Strong literacy in Microsoft tools and HRIS systems (iCIMS and UKG a plus).
- Ability to travel up to 30%.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Group medical, dental, vision, life, and disability benefits.
- Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
- An employee assistance program.
- Paid time off/sick time
- Participation in a 401(k) plan with a company match.
- Team member free room night program.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Salary range: $80,000 - $105,000/yr. bonus
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Salary : $80,000 - $105,000