What are the responsibilities and job description for the Massage Therapist position at Outbound Sedona?
Overview
At Outbound Sedona, we’re not simply hiring massage therapists—we’re building a team of professionals who want to grow, lead, and create exceptional guest experiences in one of the most unique wellness destinations in the world.We’re looking for individuals who want their voice to matter, value ongoing training, and are ready to build a thriving practice within a respected hospitality brand.
A Purposeful Spa Experience - Our treatments are intentionally designed to reflect the spirit of Sedona, the needs of today’s traveler, and the expertise of skilled wellness professionals. We believe that when therapists are supported with strong service design and training, both guests and therapists thrive.
Supportive, Experienced Leadership - Our leadership team understands the realities of the profession and is committed to creating an environment where therapists feel supported, respected, and set up for long-term success.
Growth & Opportunity - As part of Outbound Hotels and CoralTree Hospitality, this role offers access to a broader hospitality network, professional development, and potential career advancement opportunities.
Our Culture - We value integrity, communication, teamwork, and exceptional guest care. We’re building a culture where therapists support one another, grow their skills, and take pride in their work. We understand that every therapist’s path is different, and opportunities may be available as either an independent contractor or employee.
Responsibilities
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Maintain training and credit hours required to sustain state issued Massage Therapist license. Restore and restock treatment rooms to a neat and professional manner after each service. Ensure the privacy of each guest. Provide consultation to guests as needed to determine their unique needs and expectations.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! Experience. Previous experience providing spa treatments to others is required. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate effectively with guests, team members, and resort leaders. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.