What are the responsibilities and job description for the Appointment Scheduler position at Our Place Air & Home Repair?
APPOINTMENT SCHEDULERS (REMOTE) - $15-$28 PER HOUR!!!
Our Place Air & Home Repair is a family owned home services contractor serving
homeowners throughout Central Florida. We pride ourselves on providing the highest
level of quality services for our valued customers. With over 5,000 5-star Google
reviews and an A rating with the Better Business Bureau, we have proven to be the
most reliable home services company in the region. Our Place Air & Home Repair
welcomes growth-minded team members seeking a highly rewarding, long-term career
path. Most of our office staff started out as Service Appointment Schedulers, the
essential lifeblood of our company, providing them with the tools to grow and develop
into prominent, fulfilling roles within our family.
Role Description:
The Appointment Scheduler is a base pay, plus incentive role performing inbound and
outbound scheduling duties across multiple, diverse campaigns. We offer both on-site
and remote roles, along with day and evening shifts. We are conveniently located near
I-4 and the East/West Expressway in Downtown Orlando. This role will be responsible
for contacting potential customers, answering service requests, following up with leads,
qualifying homeowners, and scheduling service appointments for our highly skilled
technicians.
The ideal candidate is confident on the phone, friendly, persistent, and motivated by
setting their own pay scale through excellent performance. Our gratifying pay plan
rewards team members with $15-$28 per hour!
Responsibilities
Contact new and existing customers by phone, text, and email to schedule
appointments.
Respond quickly and effectively to incoming service inquiries.
Follow-up with homeowners who have requested service or an estimate.
Qualify potential customers and determine their home service needs.
Follow up with inquiries who have yet to schedule their appointment.
Provide best-in-trades customer service levels!
Qualifications
Previous experience in inside sales, appointment setting, customer service,
telemarketing, or a similar home services role preferred, but will train the right
candidate.
Excellent verbal and written communication skills.
Comfortable making a high volume of outbound calls.
Friendly, confident, and professional phone personality.
Strong follow-up and multi-tasking skills.
Ability to work independently and remain motivated.
Comfortable using computers, email, and texting platforms.
Bilingual English/Spanish is a plus.
Pay
$15 per hour plus incentives
Pay: $15.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Work from home
Work Location: Hybrid remote in Orlando, FL 32805
Salary : $15 - $28