Administrative Analyst I

Nature of Work

This is responsible professional work providing a variety of administrative support services to a department head or other administrative position. The work includes providing staff liaison to the various departmental divisions and programs, outside agencies, and the media. The work is performed under the general supervision of a department head or administrative position. The employees may supervise subordinate support staff.

This position is located in the Treasurer's Office and will involve collections, customer service, court filings, and legal documents. Work will include the follow activities.

• Working collaboratively with Mobile GR staff related to parking ordinances, parking tickets, enforcement, and technology staff.
• Investigating, filing, and representing the City in small claim cases.
• Partnering with City attorney and outside counsel for general civil cases.
• Garnishment filings related to income taxes, bank accounts, and wages.
• Seizure orders for property and work with court officers.
• Reviewing and posting parking violation payments including detail analysis.
• Evaluation of best collection options and practices by analyzing all outstanding debts for a customer and pursuing the best option to collect the full amount owed.
• Review all bankruptcy cases where the City will attempt to collect outstanding debts.
• Work with and support Business Office Representative staff by providing leadership as an expert in collections and Treasurer’s business practices.
  
  

Minimum Training And Experience

• Bachelor's degree from an accredited college or university in Business, Public Administration, Government, or a related field
• At least two (2) to four (4) years of progressively responsible related work experience
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
  
  

Other Information

We Offer

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks
  
  

Should an applicant need any disability related accommodation or other consideration in the application or selection process, please notify the human resources department upon submittal of application

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

City of Grand Rapids Employee Benefits Webpage

01

Do you possess a bachelor's degree in business or public administration, government or related area of study?

• Yes
• No
  
  

02

Do you have at least 2 years of professional level work experience?

• Yes
• No
  
  

03

Check the Microsoft Office products in which you are proficient.

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Access
• Microsoft SharePoint
• None
  
  

04

Do you have experience managing small claims actions or general civil case administration (collections)?

• Yes
• No
  
  

05

Identify the number of years of experience you have in managing small claims actions and general civil case administration.

• No experience
• 0 - 1 years
• 2 - 4 years
• 4 years
  
  

06

Describe your experience with small claims actions and general civil case management. Include descriptions of the steps in the process you are familiar with, appearing in court, working with court officers, and working with outside counsel. If no related experience, write N/A.

07

Please indicate any experience you have in related to supervision or being a lead worker.

• No experience
• 0 - 1 years
• 2 - 4 years
• 4 years
  
  

08

Describe your supervisory/lead worker experience, including how many years. If no experience, write N/A.

09

Do you have experience with managing parking violation enforcement actions and processes?

• Yes
• No
  
  

10

Describe your experience with parking violation enforcement actions, including any software utilized and whether you have worked with impounded vehicles. If no experience, write N/A.

11

Do you possess a valid Michigan driver's license?

• Yes
• No
  
  

12

Do you have any experience working with collections from business or personal bankruptcies?

• Yes
• No
  
  

13

Do you have any experience working with and managing garnishments and/or property seizures?

• Yes
• No
  
  

14

Briefly describe your experience managing garnishments and/or property seizures. What, where and how much experience? If no experience, write N/A.

• Required Question