Senior Patient Services Representative - Stephenson Cancer Center - Tulsa Hillcrest

Position Title: Senior Patient Services Representative - Stephenson Cancer Center - Tulsa Hillcrest Department: Hillcrest Infusion Center Job Description: General Description: Under general supervision, registers, classifies, admits and schedules appointments for patients. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients Serves as hospital systems intake Schedules appointments following appropriate procedures and guidelines Directs the flow of patients and visitors throughout hospital campus through the use of the hospital information system Gives information of a general nature regarding access to the hospitals, general operating procedures, etc., to patients and visitors Directs patients and visitors to appropriate sources for other inquiries Reviews registrations, admissions and appointments for accuracy Receives a physician’s order to admit, register or schedule a patient May collect money and issue receipts for hospital services rendered Maintains various reports and logs as appropriate Assists supervisors in developing work schedules as appropriate May function as shift supervisor in limited or short staffing situation General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: High School Diploma or GED Experience: 3-5 years experience License(s)/Certification(s)/Registration(s) Required: None. Knowledge, Skills and Abilities: Knowledge of hospital policies and procedures. Skill in establishing and maintaining effective working relationships with others; in following verbal and written instructions; in interviewing patients; and in typing accurately. Excellent communication skills, both orally and in writing and good computer skills. Typing/keyboarding skills sufficient to meet the requirements of the position. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.