Clinical Liaison

Summary Statement

At Ottobock.care, we believe in giving our practitioners the freedom of choice to provide the best care possible for their patients and with access to the latest technologies and techniques, you'll have the tools and resources you need to deliver truly personalized and innovative solutions. Our clinics blend expert healthcare with a human touch to provide personalized solutions that help patients regain and maintain their freedom of movement. Ottobock Patient Care is dedicated to its vision of prosthetic and orthotic excellence through the integration of research, education, leading treatment, and outstanding patient experience.

We have an exciting opportunity for a Clinical Liaison in the Jonesboro/Longview, AR area.

The Clinical Liaison is a Market Development role to help drive sales and marketing efforts for a specific region. This person will serve as the backbone to our market development efforts by creating long lasting relationships with referral sources for our patient care facilities. The role includes working closely with patients and their families to educate and inform them of the process of care needed. (local travel will be required - must have valid driver's license)

Duties & Responsibilities

• Responsible for assisting in the growth of the location’s market.   
• Develop, solidify, and augment relationships with healthcare facilities.  
• Help with the efforts to increase patient referrals by identifying new sources and developing positive relationships with all referral sources.  
• Schedule and host in-services and facility tours.  
• Operate with an “on-call” mentality daily to perform in a time sensitive manner and adhere to all physician requests. 
• Carries out and assists with administrative market development duties created by the management team.    
• Collaborate with the marketing team to create content for the market.  
• Research and stay up to date on respective markets to monitor changes, trends and/or emerging needs. 
• Represent the company at trade shows and continuing education opportunities by positively promoting the brand and educating the community about the history and value of the company.  
• Coordinate the follow up of new referrals and leads.  
• Facilitate application of a protective device upon request by physician as well as educate the patient and providers on its use and care. 
• Assist Intake Coordinators, as necessary.  
• Strictly adhere to all HIPPA standards regarding patient information.  
• Regular time spent traveling in car to visit healthcare facilities. 
• Perform other duties and special projects as assigned.  
  
  

Qualifications

• Thorough understanding of MS Office and databases. 
• Outstanding communication and interpersonal skills. 
• Proven ability of critical thinking and problem-solving.
• Excellent organizational and time management skills, prioritizing and managing multiple tasks to completion. 
• Familiarity with different sales techniques and pipeline management.
• Ability to maintain confidentiality of information regarding company financial and other information.
• Self-motivated and able to work without continual supervision.
• Bachelor's degree in Business, Marketing, Communications, or related field; Experience may be substituted for education. 
• Experience with medical sales or medical case management. 
• Proven track record of successfully managing customer relationships. 
• Understanding of medical terminology preferred.  
• Knowledge of Medicare, Medicaid preferred.
• Must have valid drivers license.
  
  

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave
  
  

Diversity at Ottobock

We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.

Your future at Ottobock

Ottobock’s products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock’s mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.

Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!