Clinical Liaison

Definition:

The Clinical Liaison serves to facilitate a seamless transition for patients transitioning from a facility to the Home care environment

Qualifications:

Required:

• Current LPN or RN license in the state of service
• Must have one-year home health experience or one year of hospital case management experience.
• Reliable means of transportation and must have current driver’s license and auto insurance

Preferred:

• Experience in Home Health or healthcare business development

Performance Requirements:

• Mental acuity, judgment and problem-solving skills adequate to perform job duties
• Sensory ability to see, hear and speak adequately to effectively communicate
• Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties
• Ability to be on feet or to be seated for prolonged periods of time

Specific Responsibilities:

1. After patient has selected NHC HomeCare as his or her health care provider, the Clinical Liaison will assist patients in the process of navigating their post-acute care needs.
2. Assess, plan, implement, coordinate, monitor and evaluate options and services with a primary goal of providing a safe transition from a facility to home for home health.
3. The Clinical Liaison is responsible for ensuring the patient has a physician and obtains an order from that physician to oversee the home health plan of care.
4. Face to Face documentation must also be obtained and communicated to appropriate agency.
5. Represents NHC Home Care in a positive and professional manner, projecting and reinforcing company objectives and philosophy
6. The Clinical Liaison is responsible for establishing, growing and maintaining relationships with facility-based referral sources
7. Positively impacts business growth
8. The Clinical Liaison has a strong focus to help reduce ACH 30-day hospitalizations.
9. Develops positive, collaborative relationships with agency staff