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Shipping & Receiving Coordinator

OtterBase
Grand Rapids, MI Full Time
POSTED ON 11/18/2025 CLOSED ON 1/17/2026

What are the responsibilities and job description for the Shipping & Receiving Coordinator position at OtterBase?

About the Role:We are seeking a dedicated and organized Operations & Facilities Coordinator to join our team. In this role, you will ensure smooth day-to-day operations across mailroom, administrative, and facilities functions. This position is ideal for someone detail-oriented, customer-focused, and able to manage multiple priorities efficiently. Key Responsibilities:Print large volumes of requests, including engineering drawings in multiple sizes, for engineers and installers.Maintain accurate inventory levels for machines, equipment, and supplies; manage service tickets as needed.Retrieve and distribute company mail; process mail and small package shipments via common carriers.Restock multifunction devices and assist in maintaining water supplies across facilities.Shred files and ensure secure document disposal.Conduct audits on departmental mail deliveries to ensure accuracy and efficiency.Support international and local mailing operations.Assist the facilities and security departments with administrative tasks.Cross-train within the department and assist with additional responsibilities as needed. Qualifications:High school diploma or equivalent required.Understanding of small package shipping/receiving processes and customer service experience.Exceptional organizational skills and attention to detail.Strong verbal and written communication skills.Ability to work independently as well as collaboratively in a team environment.Proficiency with software tools such as Jira, Remedy/Salesforce, SendPro, Adobe Acrobat, SendSuite, Kronos, SAP, Microsoft Office Suite, and handheld scanners (training provided as needed).Ability to lift 50–100 lbs as required.Strong customer focus and commitment to delivering excellent service.

Salary : $17 - $20

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