What are the responsibilities and job description for the Account Manager - Staffing Services position at OTS Solutions?
We're looking for a results-driven Account Manager to grow our staffing and recruitment services footprint across the US. You'll own the full sales cycle — from prospecting and cold outreach to closing MSAs and growing existing accounts — with a focus on contract, contract-to-hire, and full-time staffing solutions across tech and non-tech verticals.
- Identify, prospect, and close new staffing clients across target industries (tech, BFSI, insurance, healthcare, GCC/shared services, etc.)
- Build and manage a pipeline of hiring managers, TA leaders, and procurement/VMS contacts
- Run outbound campaigns (cold calling, email, LinkedIn/InMail) to generate qualified leads
- Negotiate and close Master Service Agreements (MSAs), rate cards, and terms with new clients
- Grow existing accounts through account mapping, upselling, and relationship management
- Partner with recruiting/delivery teams to ensure smooth requisition intake and candidate submission processes
- Track pipeline, forecasts, and activity in CRM (e.g., Bullhorn, HubSpot, Salesforce)
- Represent the company at industry events, job fairs, and networking functions
- Stay current on staffing industry trends, VMS/MSP programs, and competitor positioning
- 3–8 years of business development / sales experience in staffing, recruiting, or IT services (required)
- Proven track record of hitting sales targets and closing new logos in a staffing environment
- Strong understanding of contract/contract-to-hire/FTE staffing models, markups, bill rates, and MSAs
- Experience working with VMS platforms (Fieldglass, Beeline, IQNavigator) and procurement processes a plus
- Excellent cold-calling, negotiation, and relationship-building skills
- Self-starter comfortable with a hunter mentality and quota-carrying targets
- Familiarity with ATS/CRM tools (Bullhorn, JobDiva, Salesforce, HubSpot)
- Bachelor's degree preferred; equivalent experience considered
- Existing book of business / client relationships in tech staffing
- Experience selling onshore, GCC or offshore staffing solutions
- Background in industries like insurance/BFSI, financial services, or technology
- Base uncapped commission structure
- Health benefits
- 401 K
- Paid time off