What are the responsibilities and job description for the Maintenance - Maintenance position at OTH Hotels Resorts?
Where Hospitality Becomes Unscripted.
Job Summary
At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Maintenance Technician, you keep the heart of the hotel running—quietly, reliably, and with genuine care for the comfort and safety of every guest and team member. This isn’t just about fixing what’s broken—it’s about preventing issues before they happen, responding with urgency and empathy, and ensuring our spaces feel as good as they look. Your work helps guests relax and feel cared for, without ever needing to ask. You are more than a maintenance tech—you’re a problem-solver and a protector of peace of mind. And when empowered with our Unscripted Hospitality mindset, your behind-the-scenes actions make a front-and-center impact.
Key Responsibilities
- Perform routine and emergency maintenance tasks including HVAC, plumbing, electrical, painting, carpentry, and general repairs.
- Respond quickly and courteously to guest and team member requests, prioritizing safety and comfort.
- Conduct daily property walks and inspections to identify and address maintenance needs.
- Maintain all tools, equipment, and workspaces in clean and safe condition.
- Collaborate with housekeeping and front desk teams to address in-room issues promptly.
- Monitor and report major repair needs or safety hazards to engineering leadership.
- Assist with preventative maintenance programs to ensure long-term functionality of systems and equipment.
- Support special projects, renovations, or seasonal maintenance as needed.
- Uphold all safety, security, and OSHA standards while on duty.
- Maintain detailed records of work performed and materials used.
Who You Are
- A hands-on, solutions-focused professional who takes pride in being reliable and resourceful.
- Skilled in one or more trades, with the ability to quickly learn hotel systems and equipment.
- Calm under pressure, able to assess problems and take swift, effective action.
- Physically capable of lifting, bending, climbing ladders, and working in varied indoor/outdoor conditions.
- Detail-oriented and able to manage time efficiently with minimal supervision.
- Comfortable working flexible hours including nights, weekends, and holidays when needed.
- Experienced in hotel or commercial maintenance preferred, but not required—we’ll train the right candidate.
- Holds or willing to obtain required certifications or licenses per local regulations.
What Makes Us Different
Unscripted Hospitality is more than a service philosophy—it’s a culture of care, empowerment, and personal connection. We know that the smallest details can make the biggest difference—and in your role, every repaired faucet, adjusted thermostat, or cleared drain is a reflection of that belief. At OTH Hotels Resorts, your work supports the foundation of every guest experience—literally.
Join Us
If you’re ready to bring pride, purpose, and precision to your work—and be part of a team that values heart as much as skill—this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.