Commercial Kitchen Equipment Service Technician

Job Title: Refrigeration Technician 
Location: IAH Airport 
Compensation: $35 - $45 per hour 
Reports to: Senior Management 

Who We Are 

On the Go (OTG) has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than three hundred unique dining and retail locations across North America’s busiest airports, we are fueled by a passion for creating exceptional guest experiences made possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams and foster growth in an exciting, challenging environment where everyone can shine. 

How We Do Business 

How we work is just as meaningful as what we accomplish. Our values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and dynamic workplace where individuals feel empowered to contribute and grow. 

Why This Job is a Big Deal 

An OTG Commercial Kitchen Service Technician troubleshoots and fixes restaurant equipment. In this career, you repair a kitchen appliance and perform regular maintenance. Responsibilities include communicating with other food industry professionals and ensuring cooking appliances operate properly. A Commercial Kitchen Service Technician will also keep a lot of repairs and needed services, install new kitchen equipment, maintain a neat and orderly workstation, and provide excellent customer service to restaurant professionals. 
 

In this role, you will…. 
Install new commercial kitchen equipment to include dishwashers, conveyers, ovens, stoves, kettles, fryers, steamers, and ice machines. 
Diagnose commercial cooking equipment performance through observation, testing, and setup. 
Disassemble and reassemble equipment to perform troubleshooting, preventive maintenance, and repair 
Operate hand tools, power tools, gauges, and measuring equipment to perform service on the unit. 
Lift, carry, pull, and push components and/or equipment to test, set up, or maintain equipment. 
Give and take written and verbal instructions. 
Complete documents to verify work performed. 
Work flexible hours as required. 

 
Qualifications 
High school or equivalent 
Burn and fire watch certificates a Plus 
Knowledge and experience with plumbing, electrical and copper work as it pertains to the new installation 
Diagnostic ability as demonstrated through a minimum of 2 years’ experience and/or training in commercial cooking equipment such as fryers, grills 
Ability to competently use a variety of meters, measuring instruments, torches, and hand tools. 
Ability to effectively communicate with the customer. 
Ability to work independently, under pressure, and without close supervision; willing and able to consistently work the schedule required by job demands. 
Ability to exert up to 100 pounds of force (pulling, pushing, lifting, carrying, etc.) regularly and up to 50 pounds of force frequently. 

 Ability to stoop, kneel, crouch, crawl, reach, stand, walk, twist, grasp to perform essential job functions. 
Ability to tolerate environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dust, and poor ventilation. 
    

Equal Opportunity Employer 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.