Commercial Kitchen Equipment Technician

Commercial Kitchen Equipment Technician
Morrow Kitchen Services · Houston, TX · Field-based

Pay: $35–$42 per hour
Employment: Full-time, W-2, non-exempt · 40 hours per week
Schedule: Monday–Friday, 7:30 a.m.–4:00 p.m. Central Time, including a 30-minute unpaid lunch
Reports to: Service Supervisor · No direct reports

About Morrow

Morrow Kitchen Services maintains and repairs commercial kitchen equipment for restaurants, bakeries, hotels, and workplace cafeterias across the Houston metropolitan area.

Our technicians work with dispatchers, parts specialists, and technical support colleagues to diagnose problems, prepare accurate repair recommendations, and keep customers informed.

The role

You’ll service commercial cooking and warewashing equipment, including ovens, fryers, griddles, steamers, and dishwashers.

Your day will involve scheduled maintenance and repair visits at customer sites. You’ll investigate faults, explain your findings, complete approved repairs, and document the equipment’s condition before returning it to service.

This position focuses on cooking and warewashing equipment. Refrigeration and HVAC calls are assigned to other specialists.

What you’ll do

• Diagnose electrical, mechanical, and equipment-control faults using service manuals, wiring diagrams, and appropriate test instruments.
• Perform preventive maintenance according to manufacturer instructions and the agreed service scope.
• Identify required parts and confirm compatibility before requesting or installing replacements.
• Explain repair findings and estimated next steps to customers in clear, practical language.
• Obtain authorization before completing work outside the approved scope.
• Carry out repairs within your training and authorization, referring specialist trade work through the service supervisor.
• Complete operational and safety checks before returning equipment to use.
• Record symptoms, diagnostic findings, parts used, test results, and follow-up requirements in the service system.
• Maintain an organized service vehicle and accurate parts inventory.
• Share recurring faults and useful diagnostic findings with the wider technical team.

What you’ll bring

• At least three years of hands-on experience repairing commercial cooking or warewashing equipment.
• Confidence reading wiring diagrams and troubleshooting electrical controls and mechanical components.
• Experience using multimeters and other diagnostic instruments safely.
• Familiarity with manufacturer service procedures and safe equipment isolation practices.
• The ability to distinguish a confirmed diagnosis from an issue requiring further investigation.
• Clear customer communication and reliable service documentation.
• A valid driver’s license and a driving record that meets our company vehicle insurance requirements.
• Comfort using a tablet or laptop for work orders, technical manuals, and parts requests.

Manufacturer training or relevant CFESA certifications are welcome. We also consider technicians with strong related experience who can demonstrate the required equipment knowledge. A college degree is not required.

Your workday and service area

You’ll cover Houston and surrounding communities, generally within 60 miles of our service center. Dispatch groups appointments geographically where practical and adjusts workloads for equipment complexity and travel time.

The regular schedule is five weekdays, with Saturdays and Sundays off. This position has no mandatory evening or weekend on-call rotation.

We provide a take-home service van and fuel card. Travel from home to your first assigned customer, between appointments, and from your last customer home is paid under our company policy and included in scheduled working hours.

Occasional overtime may be offered for a repair that runs beyond the planned day. All hours worked are recorded, with overtime paid at 1.5 times your regular rate for hours worked above 40 in a workweek.

The work involves standing, kneeling, reaching, and handling tools in active commercial kitchens. Some locations are hot, noisy, or confined. Lifting aids or team assistance are used for heavier equipment; reasonable accommodations are available.

Pay and benefits

• $35–$42 per hour, based on equipment experience, diagnostic ability, and relevant training.
• $72,800–$87,360 annual equivalent at 2,080 paid hours, excluding overtime.
• No commission or repair-sales quota.
• Medical, dental, and vision coverage starting the first of the month after hire. Morrow pays 90% of employee premiums and 60% of dependent premiums.
• 401(k) eligibility after 90 days, with a dollar-for-dollar match on the first 4% of eligible pay contributed and immediate vesting.
• 18 paid vacation days, 10 paid company holidays, and 64 hours of separate paid sick leave annually.
• Eight weeks of paid parental leave after six months of employment.
• Company-paid life insurance and short- and long-term disability coverage.
• Company service van, fuel card, tablet, required tools, diagnostic equipment, and protective equipment.
• Provided uniforms and a $200 annual safety-footwear allowance.
• Paid manufacturer training and approved certification fees.

Your first 90 days

During your first month, you’ll complete safety and systems training, review our equipment coverage, and join an experienced technician on service visits.

By day 60, you’ll handle routine calls independently, with technical support available when needed.

By day 90, you’ll manage an assigned daily route, produce complete service records, and demonstrate reliable diagnosis, repair verification, and customer communication.

Working with us

We value technicians who investigate carefully and speak honestly about what they find. Asking for a second opinion is encouraged, especially when it can prevent an unnecessary part replacement or repeat visit.

Dispatch, parts, and technical support share responsibility for making service visits successful. Performance reviews consider workmanship, documentation, customer communication, and dependable follow-through.

Interview process

Our process includes a 25-minute introductory call, a 45-minute technical conversation, and a paid two-hour practical assessment at our Houston workshop using training equipment.

Apply with your résumé and a short list of equipment brands or categories you have serviced. Please include relevant training or certifications, if available.

Applicants must be authorized to work in the United States. Visa sponsorship and relocation assistance are not available. Reasonable accommodations are available throughout the hiring process.

Pay: $35.00 - $42.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Company truck
• Dental insurance
• Employee assistance program
• Employee discount
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Relocation assistance
• Tools provided
• Vision insurance

Work Location: On the road

Salary : $72,800 - $87,360