What are the responsibilities and job description for the Crew Member US position at Osmow's Inc?
Purpose:
Crew Members handle much of the routine work required in a fast-food restaurant, and they spend most of every shift on their feet. They might chop vegetables, operate deep fryers, answer questions from customers, handle customer transactions, and give people their food.
Primary Responsibilities (include but are not limited to):
• Greeting guests, taking orders and processing payments
• Preparing food
• Managing delivery and mobile orders
• Assembling orders and packaging take-out and delivery
• Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself
Qualifications and Skills Required:
• A wonderful smile and great attitude working with a team
• Good communications skills are an asset
• Energetic, strong work ethic, flexible and the ability to learn and thrive with new skills and opportunities.
• Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
• Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
• Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Working Conditions and Physical Capabilities:
• Serving large volume of customers over every shift
• Standing for long periods of time while placing orders
• Work under pressure
• Fast-paced environment
Acknowledgement:
I, ______________________________, agree that this job description and the accountabilities listed above have been reviewed, understood, and accepted as part of the terms of my employment.
Signature: _______________________________Date: ________________________