People Operations Generalist

People Operations Generalist

Are you an organized, people-loving HR professional who thrives in the details, enjoys getting things done, and brings positive energy to every interaction? We’re looking for a People Operations Generalist to keep our HR operations running smoothly and help us foster a vibrant, connected culture across our growing team.

This role is primarily operational, and the right person will be comfortable juggling onboarding, offboarding, benefits, billing, compliance, and documentation — all while keeping a pulse on the employee experience and contributing to a strong sense of community.

Day-to-Day HR Operations:

• We’re looking for someone with 3–7 years of HR operations experience (start-up or fast-paced environments a plus)
• Manage onboarding: send offer letters and hire packets, run background checks (including E-Verify), and complete I-9 verifications
• Handle all offboarding logistics: termination processing, COBRA, final pay coordination, and benefit terminations
• Maintain and update employee records in our HRIS (BambooHR) and QuickBooks Online
• Conduct new hire orientations and walk employees through benefits, policies, and procedures
• Respond to employee questions via the HR inbox and provide timely, friendly support
• Review and approve time-off requests in BambooHR in accordance with state sick leave policies and internal PTO guidelines
• Assist with documentation and refinement of internal HR processes (Leave of absence, 401k enrollment, Benefits Enrollment, Safety Policies)
• Review leave of absence eligibility and approval, and coordinate appropriate benefits deductions or other arrangements in advance.
• Review and follow internal complaint procedures and conduct thorough investigations as needed. Possess knowledge and experience in employee relations and investigative processes
• Must have experience with employment policies, HR documentation, and state/federal labor law compliance
• Review and complete unemployment notices and requests in a timely and accurate manner.
• Review and process wage garnishment orders, income withholding orders, and ensure compliance with all legal and payroll requirements.
• Maintain accurate and complete personnel files, and conduct regular audits with corrective follow-up as needed
• Support immigration needs by working with employees and legal counsel on H-1B, green card, and other visa processes; track and maintain accurate status records
• Detail-oriented, highly organized, and take full ownership of your work.
• Experience with software applications such as BambooHR, DocuSign, Excel, QuickBooks and benefits platforms such as Ease Central or Employee Navigator.
• Understand and apply federal and state overtime regulations to ensure compliance.

Benefits & Payroll Coordination:

• Assist with benefit enrollments, employee changes, invoice reconciliation, and open enrollment support
• Partner with Accounting to provide accurate payroll-related data and updates
• Monitor and review HR/payroll-related billing and ensure accuracy in benefits and deductions

Compliance, Policies & Reporting:

• Prepare, update, and recommend HR policies and procedures in alignment with organizational needs
• Ensure timely reporting for all applicable federal, state, and local requirements across multi-state locations (e.g., payroll tax filings, ACA reports, 401(k) testing, time off/sick leave reports, etc.)
• Help keep our team compliant by managing state UI accounts, state tax registrations, and other filings as needed.

Culture & Engagement:

• Plan and support employee engagement events, coffee chats, and team-building activities
• Be a friendly, visible presence in team meetings and company gatherings
• Help promote a connected and inclusive company culture by staying involved with employees

You’ll Excel in This Role If You:

• Thrive in a role where you’re the go-to person for getting things done and keeping systems clean and organized
• Love process improvement and aren't afraid to dive into documentation or recommend better ways to do things
• Bring great energy, strong follow-through, and a team-first mindset
• Are comfortable speaking up, jumping into meetings, and being visible and approachable across the organization

Nice-to-Haves:

• PHR/SPHR certification
• BA/BS in HR, Business, or related field
• Experience with multi-state compliance and filings

Location: Campbell, CA (Hybrid Schedule)

Type: Full-Time

Hours: Mon–Fri, 8:30 AM – 5:30 PM Pacific Time

Salary: $70–90K (Depending on Experience)

If you’re excited to support a great team, love operations, and enjoy being the behind-the-scenes force that keeps people and processes running smoothly — we’d love to meet you!