What are the responsibilities and job description for the Membership Engagement Specialist PM Lead (Oshkosh YMCA 20th Ave) position at OSHKOSH COMMUNITY YOUNG MENS CHRISTIAN ASSN INC?
Join Our Team as a Member Engagement Specialist Full-Time Lead!
Make a difference. Grow your skills. Be part of something bigger.
The Oshkosh Y is looking for energetic, positive, and caring team members to help us create the most welcoming place in our community. The PM lead supports our members from 11am to 7pm Tue – Thurs; 10am-6pm Friday; and 9am-5pm Saturday. The Y is a healthy, inclusive, and flexible employer, we’re happy to train the right candidates and empower you to make a real impact.
What You’ll Do:
As a Member Engagement Specialist PM Lead, you’ll help members feel seen, supported, and inspired every time they walk through our doors. You’ll greet guests, validate memberships, register new members, and help them find their fit; whether that’s a fitness class, youth program, or volunteer opportunity.
You’ll be part of a mission-driven team that believes everyone should have the opportunity to learn, grow, and thrive. And you’ll be a go-to resource for Y programs and services, helping members navigate their journey with confidence and care.
At the Y, we don’t just clock in—we show up with purpose. Every day, we Welcome, Connect, Support, and Invite, helping people achieve goals, build friendships, and discover belonging. Employment includes a Y membership and program benefits too. So what are you waiting for, apply today.
Qualifications:- This position requires the ability to move freely throughout the facility in order to respond quickly to member needs and potential emergencies.
- Strong communication, computer, organizational, and interpersonal skills.
- A natural ability to guide and teach others.
- CPR/AED certification (must be completed within 90 days of hire-we can help!).
- Customer service and administrative experience a plus.