Senior Medical Office Assistant (Contract-To-Hire)

Senior Medical Office Assistant – Osceola County Government BoCC
This position is recruited and staffed with reSOURCE Government Services, not Osceola County Government BoCC
reSOURCE and Osceola County are a 100% drug free workplace

Location: Osceola County Corrections – 402 Simpson Road, Kissimmee, FL 34744
Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Pay Rate: $16.44 per hour
Required: Must be able to clear pre-employment Level II background check, drug test, education and employment verification, and Tuberculosis (TB) test; Must possess a valid and active driver's license

General Description of Duties
The purpose of this position is to provide oversight of inmate patient medical records as well as supports electronic medical record (EMR) operations, coordinates off-site healthcare services, manages medical supply inventory, and assists healthcare staff in delivering efficient, compliant, and high-quality patient care.

ESSENTIAL JOB FUNCTIONS:
(Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Performs a variety of routine and moderately complex secretarial functions, e.g., data entry, typing reports preparation and processing, documentation review; gathers, and prepares data as a directed; provides information to supervisor.
• Generates various routine and moderately complex correspondence, articles, memos, agendas, orders, reports, forms, manuals, or other relevant materials appropriate to the assigned department; may be required to calculate or review statistical data or reports.
• Assist with EMR administration, documentation standards, user support, and the scanning, updating, reviewing, and organization of medical documentation within the EMR system; serve as the liaison between the County and EMR vendor to ensure reports and forms are accurately represented in the EMR program.
• Assists with specialized projects to support administrative processes of the department.
• Assists with the resolution of minor routine administrative and operational problems.
• Coordinate off-site medical appointments, referrals, and transportation with internal staff and external providers.
• Maintains departmental inventory functions.
• Support Continuous Quality Improvement (CQI) initiatives and departmental compliance efforts.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.

MINIMUM QUALIFICATIONS:
Education: High school diploma or GED.
Experience: Two (2) years of experience in a medical office, healthcare administration, medical records, patient services, or a related administrative role. Equivalent combinations of education, training, and experience may be considered.
Preferred: Experience with Electronic Medical Records (EMR) systems and Microsoft Office is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of medical records and confidentiality practices.
• Must be able to work with people from all walks of life.
• Must be able to communicate both orally and in writing.
• Ability to maintain accurate records and prioritize multiple tasks Considerable knowledge of modern office procedures and equipment; considerable knowledge of clerical and secretarial support functions.
• Ability to access, operate and maintain various software applications.
• Ability to work independently and collaboratively in a professional healthcare environment.
• Ability to read, update and maintain various records and files; knowledge of administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing. Ability to establish and maintain effective working relationships with inmates, health, and corrections professionals.
• Ability to sit, stand, walk, or climb stairs for extended periods of time.

PHYSICAL DEMAND REQUIREMENTS:
Physical Demand: Light

• 20 pounds maximum lifting.
• Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
• If less lifting involved will require significant walking/standing may be required.
• If mostly sitting is involved will require push/pull on arm or leg controls.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or safety of self and others.
• Physical agility is required in kneeling, bending, stooping, and reaching.
• Required to have clear vision at distances of 20 inches or less.

Florida Retirement System (FRS) Employment Disclosure Requirement
All candidates are required to respond to the following questions during the hiring process. Responses must be documented and retained as part of the recruitment record:

Failure to provide complete and accurate information may impact employment eligibility.