Service Vendor Specialist I

Position Summary

Osborn Jacobs & Hartung is seeking a detail-oriented and highly organized Service Vendor Specialist to support our legal team by coordinating document services, vendor communications, court filings, and investigative support functions. This position plays a critical role in ensuring legal documents are processed accurately, deadlines are met, and service vendors operate efficiently throughout the litigation process.

Essential Duties and Responsibilities:

Legal Document Management

• Review legal documents for accuracy and completeness prior to service or filing.
• Perform document redaction in accordance with court rules, confidentiality requirements, and firm policies.
• Prepare, organize, and maintain electronic and physical case files.
• Track document status and ensure timely processing of all service-related requests.

Court Filing Coordination

• Prepare and electronically file legal documents with state, federal, and local courts.
• Monitor court filing confirmations and address rejected filings as needed.
• Maintain filing deadlines and ensure compliance with court requirements.

Vendor and Process Server Management

• Serve as the primary point of contact for process servers and other legal service vendors.
• Assign service requests and monitor completion status.
• Communicate with vendors regarding service updates, affidavits, invoices, and case requirements.
• Resolve service issues and escalate concerns when necessary.

Skip Tracing and Investigations

• Conduct skip tracing research to locate individuals for service of process.
• Utilize public records, databases, and investigative resources to verify addresses and contact information.
• Document research findings and provide recommendations to attorneys and staff.

Accounting and Financial Support

• Collaborate with the Accounting Department regarding vendor invoices, billing questions, and payment processing.
• Verify service-related expenses and ensure accurate coding and documentation.
• Assist with vendor account reconciliation and reporting as requested.

Administrative Support

• Maintain detailed records of service attempts, filings, and vendor communications.
• Generate reports and provide status updates on active matters.
• Assist attorneys, paralegals, and legal staff with service-related requests and special projects.
• Ensure adherence to firm policies, court rules, and legal industry standards.

QualificationsEducation and Experience

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in a law firm, legal services company, court system, or professional services environment preferred.
• Experience with e-filing systems, process serving, skip tracing, or legal document management is highly desirable.

Knowledge, Skills, and Abilities

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite and legal case management software.
• Knowledge of court filing procedures and legal documentation preferred.
• Ability to work independently while collaborating effectively with attorneys, vendors, and accounting personnel.
• Strong problem-solving and investigative skills.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $25