Senior Manager, Merchandising

About Us

Orveon is a new kind of beauty company launched in December 2021 when we acquired our three iconic brands - bareMinerals, BUXOM, and Laura Mercier. With more than 1,000 employees and operating in 40 countries, we're a truly global business. Our headquarters are in New York, with additional locations in major cities worldwide.

We love our brands and are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact.

People here are passionate, entrepreneurial and most of all, bold. This is an inspirational group of talented, silo-busting, confident and humble people, working together to build something better. We are looking for the best talent to join us on that journey. We believe we can accomplish more when we #Face Forward Together!

About the Role

The Senior Manager of eCommerce, Laura Mercier, will play a critical role in owning day-to-day site operations, optimizing the customer journey, and driving eCommerce performance on Shopify. You will work cross-functionally with Creative, Marketing, Demand Planning, and CX teams to create a seamless and high-converting shopping experience. This role requires a data-driven mindset, strong attention to detail, and a passion for building best-in-class digital experiences in the beauty space.

Primary Responsibilities

Site Management & Optimization

• Own the day-to-day operations of the eCommerce site (Shopify Plus), ensuring product pages, collections, banners, and merchandising are up to date and aligned with brand and promotional calendars.
• Own and plan the eCommerce promotional calendar, coordinating cross-functionally to align product launches, sales events, and marketing campaigns with site updates and operational readiness.
• Lead ongoing site optimizations including UX/UI improvements, navigation, product discovery, and checkout experience to improve conversion rate, AOV, and customer satisfaction.
• Manage product launches, seasonal campaigns, and promotions across the site with excellence in execution.
• Shopify Platform Expertise
• Serve as the in-house Shopify expert—managing customizations, apps, integrations, and troubleshooting.
• Collaborate with Digital Operations team to implement new features, solve platform issues, and maintain site performance and reliability.
• Stay current on Shopify updates and emerging tools to continuously enhance site functionality and speed.

Analytics & Performance

• Monitor and analyze eCommerce KPIs (traffic, CVR, AOV, bounce rate, revenue) to identify trends and opportunities.
• Set up A/B tests and develop hypotheses to optimize site performance and inform broader strategy.
• Report on eCommerce performance weekly and monthly with actionable insights and recommendations.

Cross-Functional Collaboration

• Partner with Brand Marketing to support paid campaigns, product drops, and promotions with aligned site experiences and landing pages.
• Work closely with Creative and Content teams to ensure consistent storytelling across the digital ecosystem.
• Collaborate with Demand Planning and Operations teams to ensure sufficient inventory levels to support upcoming site promotions, product launches, and seasonal campaigns—proactively flagging risks and recommending adjustments to the promotional calendar as needed.
• Collaborate with Customer Experience and Ops teams to reduce friction and improve post-purchase experience.

Qualifications:

• 5–7 years of experience in eCommerce, preferably at a fast-growing DTC brand (beauty or lifestyle industry preferred).
• Hands-on experience with Shopify Plus is required, including managing apps, custom templates, and third-party integrations.
• Strong understanding of eCommerce best practices including conversion optimization, site merchandising, and digital merchandising.
• Proficient in Google Analytics, Shopify analytics, heat mapping tools (e.g., Clarity,), and A/B testing platforms.
• Experience with CRM tools, Gorgias, and other DTC eCommerce tools is a plus.
• Excellent project management skills with the ability to manage multiple priorities and deadlines.
• Detail-oriented with strong analytical skills and a user-first mindset.
• Passion for beauty, wellness, and digital innovation.

What Orveon offers you:

You are a creator of Orveon’s success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We’re a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners – both personally and professionally and provide tailored benefits to support all of you, such as:

• “Hybrid First” Model – 3 days in office with 2 work from home
• “Work From Anywhere” – Freedom to work six weeks annually from the location of your choice.
• Complimentary Products – Free and discounted products on new releases and fan-favorites.
• Professional Development – Exposure to senior leadership, learning and development programs, and career advancement opportunities.
• Community Engagement – Volunteer opportunities in the communities in which we live and work.
• US-Only: (insert country specific benefits here)
• Health & Wellbeing Perks – Comprehensive medical, dental, vision, and lifestyle benefits.
• Time-Off – Generous PTO, 14 company-paid holidays, parental leave, and flexible Summer Fridays.
• 401(k) – Retirement plan through a 401(k) with 100% match on the first 4% contribution.

Other things to know!

Pay Transparency- One of our values is Stark Honesty and the following represents a good faith estimate of the compensation range for this position.

At Orveon Global, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.

The pay range for this position is $117,500 $156,500. Supplemented with all the amazing benefits above for full-time employees!

Opportunities and Accommodations (Global) - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page.

BE AWARE OF FRAUD! (Global) Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has an @orveonglobal.com email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at https://www.orveonglobal.com/career to verify the posting and apply though our secure online portal.

Salary : $117,500 - $156,500